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Standen House and Garden - Barn Café

West Hoathly Road, East Grinstead, West Sussex, RH19 4NE

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access and manual doors.
  • This entrance is the Barn Café entrance.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is Standen House and Garden - Shops - Toilet with Adaptations - Right Hand Transfer. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from Visitor Reception or the shop.. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (the Barn Café)

  • From the Blue Badge bays, head back up the entrance road.
    Turn to the right down the path at the side of the Barn Café, and the café entrance is on the right.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are tarmac and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located at the left side of the building.
  • There is step-free level access at the entrance.
  • There are double manual doors which opens towards you.
  • The width of the opening is 154cm.

Eating and Drinking

  • This is a café which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are not easy to read (unclear font with poorly contrasting colours).
  • The following are available here: drinking straws, takeaway cups, a portable card machine for payment, large-handled mugs and large-handled cutlery.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 90cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are chairs without armrests, priority tables, bench seats, chairs with armrests and tables available in the seating area.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 74cm.
  • The following furniture is permanently fixed: some of the chairs.
  • All flooring in the area is smooth and even.

Picnic Area

  • The following information describes the picnic area located in front of the Barn Café entrance.
  • There is step-free level access into the area.
  • There are tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The standard height for the underside of picnic tables is 75cm.
  • There is step-free level access around the area.
  • All of the surface in the picnic area is smooth and even.