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St Michael's Mount - The Mount Shop

Marazion, Cornwall, TR17 0EG

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and a door permanently held open.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is restricted room to manoeuvre at this property.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is The Harbour Loft. View information about this toilet (new tab).

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the visitor reception. View more information about booking and collection of equipment.
  • The tramper cannot be used at all locations.
    Please discuss with a member of staff upon borrowing.

Route to (The Mount Shop)

  • From the visitor reception (Change House Mount Office) go right along the harbour.
    Turn left after the Barge House and The Mount Shop will be on your right.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are cobbles.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Shop

  • Access into the shop is via a slight ramp/slope.
  • The slope is between 75cm and 150cm wide, with no handrails.
  • The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 93cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • The majority of aisle widths are under 150cm.
  • All flooring in the shop is smooth and even.
  • There is step-free level access around the shop.
  • There is background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a low level counter at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available in the shop include: a portable card machine for payment.