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TEMP SITE TO INTEGRATE WITH NEW UI DB

Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this area include: a café, exhibition rooms, formal gardens, a garden, a shop and a tea room.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and maps.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: accessible toilets, standard toilets and a parent and baby room.
  • The nearest toilet with adaptations for disabled people is on the harbour front. View information about this toilet (new tab).
  • There are two options to get to the island - by boat or across the causeway, both of which are dependant on the tide times.
    Getting to the Island by boat from the mainland (at an additional cost) involves a number of unmarked steps onto and off the boats at either end.
    Getting to the island by the causeway involves crossing a soft, sandy beach and then across an uneven cobbled path for approximately 20 minutes.

Public Transport

Parking (Mainland - Short Stay)

  • This site has a car park.
  • This is an open air car park with a gravel surface.
  • There are parking charges for all users.
  • There are clearly presented payment signs.
  • Maps and information boards are available.
  • There are 6 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 249cm x 366cm.
  • There is no hatched zone.
  • There are not parent and child parking bays available.
  • There is not a designated drop-off point.

Parking (Mainland - Long Stay)

  • This site has a car park.
  • This is an open air car park with a gravel surface.
  • There are parking charges for all users.
  • There are clearly presented payment signs.
  • Maps and information boards are available.
  • There are more than 10 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 372cm.
  • There is no hatched zone.
  • There are not parent and child parking bays available.
  • There is not a designated drop-off point.

Admissions

  • At this location the following are free to access for all visitors: The causeway to and from the island, depending upon tide times.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: The castle and gardens.
  • At this location the following areas require payment from everyone (including National Trust members): The boat travel to and from the island.
  • Parking charges apply to all visitors.
  • This site does not offer companion or carer discounts.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the visitor reception. View more information about booking and collection of equipment.
  • The tramper cannot be used at all locations.
    Please discuss with a member of staff upon borrowing.

Route to (The Island By Boat)

  • Boats will depart from and return to 3 landing points on the mainland, depending on the height of the tide.
    Boats need to be booked in advance and there is a charge for all visitors. For full details see the websitehttps://stmichaelsmount.co.uk/getting-here/boating/.
  • The route to the area is step-free via a slight ramp/slope and includes more than 3 steps with a handrail.
  • Path surfaces along the route are concrete and sand.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Route to (The Island By The Causeway)

  • The cobbled path is only available at low tide.
    It is uneven and cobbled all the way to the island entrance.
    It will take around 15-20 minutes to walk one way along the causeway.
    For full details see the websitehttps://stmichaelsmount.co.uk/getting-here/walking/.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are cobbles and sand.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Visitor Reception (Change House Mount Office)

  • Access into the area is via a step and a slight ramp/slope.
  • The slope is between 75cm and 150cm wide, with no handrails.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 79cm.
  • Internally the door has a medium colour contrast.
  • There is step-free level access around the area.
  • The majority of aisle widths are over 150cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
  • The flooring is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a low level section at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • The visitor reception is on the island.
    There is no visitor reception on the mainland.