Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is at the front of the shop.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is within the toilet block in the Home Farm Restaurant area. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, activity sheets and accessible maps.
- You can borrow these from the Visitor Reception building. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception building. View more information about booking and collection of equipment.
- An accessible golf cart with a fold down ramp 86cm wide is available.
The cart can be used to take visitors to the main hall and gardens.
Route to (Speke's Volumes Bookshop)
- From the Visitor Reception procced along the footpath passing the toilet block on the right.
Proceed further along the footpath passing through the gate towards the courtyard of the Home Farm Restaurant.
The Bookshop is in the right hand corner of the courtyard area, opposite the Home Farm Restaurant entrance. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth, tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Shop
- Access into the shop is via a slight ramp/slope.
- The slope is between 75cm and 150cm wide, with no handrails.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 108cm.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The checkout area is placed in front of a patterned background .
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.