Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has slight ramps/slopes and a manual door.
- This entrance is to the side of the building facing the courtyard.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: step free standard toilets, a toilet with some adaptations and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found within the toilet block in the Home Farm Restaurant area.
- This toilet with adaptations for disabled people is approximately 1m from the toilet block entrance.
- The standard toilets surveyed can be found within the toilet block in the Home Farm Restaurant area.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, activity sheets and accessible maps.
- You can borrow these from the Visitor Reception building. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reception building. View more information about booking and collection of equipment.
- An accessible golf cart with a fold down ramp 86cm wide is available.
The cart can be used to take visitors to the main hall and gardens.
Route to (Home Farm Restaurant)
- From the Visitor Reception exit proceed along the pathway for approximately 60 metres.
The Home Farm Restaurant and courtyard is located on the right hand side. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth, gravel and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance
- The entrance surveyed is located to the side of the building facing the courtyard.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide, with no handrails.
- There is a single manual door which opens towards you.
- The width of the opening is 110cm.
Eating and Drinking
- This is a restaurant which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered and a self service counter.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, takeaway cutlery, a portable card machine for payment and large-handled mugs.
- Lighting levels are varied.
- There is background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 86cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are a mixture of chairs with and without armrests and tables available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- All flooring in the area is smooth and even.
Picnic Area
- The following information describes the picnic area located in the courtyard opposite the entrance.
- There is step-free level access into the area.
- There are tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The surface height of the lowest table is 70cm.
- The surface height of the highest table is 73cm.
- There is step-free level access around the area.
- All of the surface in the picnic area is smooth and even.
Entrance (Leading from Visitor Reception)
- The entrance surveyed is located to the right hand side of the building from the Visitor Reception.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens towards you.
- The width of the opening is 97cm.
Entrance (Courtyard)
- The entrance surveyed is located in the Courtyard.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide, with no handrails.
- There is a single manual door which opens towards you.
- The width of the opening is 97cm.
Toilet with Adaptations (Home Farm Restaurant Toilet Block Area - Ambulant - Right Hand Transfer)
- This toilet is located within the toilet block.
- There is step-free level access into the toilet.
- This toilet is approximately 1m from the toilet block entrance leading from the Visitor Reception.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 87cm.
- The door has a twist lock.
- The dimensions of the cubicle are 220cm x 215cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 135cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser.
- The height of the toilet seat above floor level is 48cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 76cm.
- The height of the soap dispenser is 90cm.
- The height of the towel dispenser is 115cm.
- The height of the hand dryer is 85cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a full length mirror, a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- The height of the coat hook is 168cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door, the dropdown rail and all grab rails.
- The following have a less clear colour contrast with their surroundings: the floor and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet (Home Farm Restaurant Toilet Block Area)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 85cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 60cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room (Home Farm Restaurant Toilet Block Area)
- There is step-free level access into the room.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 87cm.
- The height of the baby change table is 107cm.
- The wash basin tap type is lever mixer.
- There is a chair without armrests available in the room.
- Waste bins include: a nappy bin.