Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: an information board in the car park.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a Changing Places facility, a toilet with some adaptations, a step free standard toilet and a standard toilet.
- There is a Changing Place which can be found at the front of the lighthouse, opposite the café entrance.
- The toilet with adaptations for disabled people surveyed can be found to the left of the visitor reception and shop entrance.
- This toilet with adaptations for disabled people is approximately 4m from the toilet block entrance.
- The standard toilets surveyed can be found on the ground floor (female) and the first floor (male).
Admissions
- At this location the following are free to access for all visitors: The Leas.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- This site offers companion or carer discounts.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest train station is Sunderland.
- Sunderland Station is approximately 6 miles away.
There is a regular bus service from the station to the venue. - The nearest Metro station is South Shields.
- South Shields station is approximately 3.5 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces.
- This is an open air car park with a loose chippings and compacted gravel surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: uneven surfaces, slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from reception. View more information about booking and collection of equipment.
Entrance (Visitor Reception / Shop)
- There is stepped access at the entrance.
- The steep ramp is between 75cm and 150cm wide.
- There is 1 step, which is unmarked, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 79cm.
- There is a second manual door which is permanently open.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Visitor Reception (/ Shop)
- There is step-free level access around the area.
- The majority of aisle widths are under 150cm.
- There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are bench seats available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Entrance (Lighthouse Café)
- The entrance surveyed is located at the front of the café.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 79cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking (Lighthouse Café)
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus and digital wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery and a portable card machine for payment.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter under 85cm high without a tray rail.
- The counter is 84cm high.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are no tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 69cm.
- All flooring in the area is smooth and even.
Changing Places (Transfer Both Sides)
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Location and Access
View
- The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
- Access into the facility is via a slight ramp/slope.
- The ramp is over 150cm wide, with no handrails.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 97cm.
- The door has a locking handle.
- The door has a horizontal grab rail.
- The dimensions of the facility are 230cm x 510cm.
- The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
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Toilet Details
View
- There are lateral transfer spaces on both sides of the seat but the right side is obstructed.
- The transfer space on the right as you face the toilet is 130cm.
- The transfer space on the left as you face the toilet is 175cm.
- The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the toilet and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on both sides of the seat.
- The following have a high colour contrast with their surroundings: the floor, the internal door, some grab rails, the dropdown rail and the toilet seat.
- The following have a less clear colour contrast with their surroundings: some grab rails.
- The toilet seat is 49cm above the floor.
- There is a spatula flush on the right transfer side.
- There is pull cord emergency alarm at a recommended height (within 10cm from floor).
- The height of the toilet roll holder is 99cm.
- The toilet has a cistern.
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Changing Bench and Hoist Details
View
- The facility changing bench is wall mounted and height-adjustable.
- The length of the facility changing bench is 170cm.
- The changing places hoist is powered overhead and covers all areas in the cubicle.
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Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin tap type is lever mixer.
- The towel dispenser is 103cm from the floor.
- The hand dryer is 96cm from the floor.
- The facility has: a waste bin with lid, a sanitary bin and a privacy screen.
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
- The coat hooks are 99cm and 143cm from the floor.
- Wide tear off paper roll is available.
- The height of the wide paper roll dispenser is 98cm.
- There is not a visual fire alarm beacon within the toilet.
- Lighting levels are moderate to good.
Toilet with Adaptations (Toilet Block - Ambulant - Left hand Transfer)
- This toilet is located to the left of the visitor reception and shop entrance.
- There is step-free level access into the toilet.
- This toilet is approximately 4m from the toilet block entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 79cm.
- The door has a twist lock.
- The dimensions of the cubicle are 145cm x 180cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 87cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 46cm.
- The height of the toilet roll holder is 95cm.
- The wash basin tap type is lever.
- The height of the wash basin is 77cm.
- The height of the soap dispenser is 111cm.
- The height of the hand dryer is 113cm.
- There is no emergency alarm.
- There is not a shelf.
- The cubicle has: a waste bin with lid and a sanitary bin.
- The cubicle does not have a mirror.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat, the dropdown rail and all grab rails.
- Lighting levels are moderate to good.
- Access into the toilet block is via 2 doors with steep ramps.
Standard Toilet (Toilet Block - Female)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- Internally the door has a medium colour contrast.
- The width of the widest cubicle door opening is 73cm.
- The wash basin tap type is push.
- Lighting levels are varied.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
- Access into the toilet block is via 2 doors with steep ramps.
Stairs (to Standard Male Toilets)
- The floors which are accessible by stairs are G, 1.
- There are 13 steps between floors.
- The steps are clearly marked with a handrail on the right going up.
- The highest step is 20cm high.
- Lighting levels are moderate to good.
Standard Toilet (Toilet Block - Male)
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 81cm.
- Internally the door has a low colour contrast.
- The width of the widest cubicle door opening is 76cm.
- The wash basin tap type is lever.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
- Access into the toilet block is via 2 doors with steep ramps.