Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms.
The most accessible entrance has steps, a steep ramp/slope (which bypasses any steps), a manual door and a door permanently held open.
This entrance is located at the front of the building.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is stepped access to some of the rooms on the ground floor.
There is restricted headroom and restricted room to manoeuvre at this property.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, Braille information and a virtual tour.
A BSL interpreter is available on request in advance.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located near the Visitor Reception. View information about this toilet (new tab)
There is a separate exit.
The exit has steps, a manual door and a door permanently held open.
The entrance can be used to exit by visitors with limited mobility.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.
The accessible visitor shuttle bus operates from the front of the café.
An accessible drop-off point is also available, please ask a member of staff at the Visitor Reception upon arrival who can direct you to the drop-off point.

Take the slope to the left after you exit the Visitor Reception and then left again the bottom of the slope.
There are several steep slopes, down and up to The Garden through wooded and open areas.
Some parts of the route may be dark during times of cloudy weather.
There are several wooden bench seats available along the route.
There is a very steep slope at the end of the route into The Garden.
The Manor House is on the left at the top the steep slope.
The route to the area is step-free via a steep ramp/slope and is step-free via a very steep ramp/slope.
Path surfaces along the route are tarmac, paving stones and bonded gravel.
The majority of the paths are not wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

The entrance surveyed is located at the front of the building.
There is step-free access via ramp at the entrance.
The steep ramp is between 75cm and 150cm wide, with no handrails.
The ramp overcomes the steps.
Please contact a member of staff at the entrance to The Manor House for use of the portable ramp.
There are 3 steps, which are unmarked, with no handrails.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There is a single manual door which is permanently open.
The width of the opening is 109cm.
There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via a virtual tour and a photo album.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information booklets and Braille.
The tour does not have a hearing assistance system.
There are bench seats and a mixture of chairs with and without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet, uneven paving/tiles and uneven floorboards.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Lighting levels are low throughout the tour route.