Access Guide
Summary
- The most accessible entrance has a slight ramp/slope.
- This entrance is shared shop and café entrance.
- There is step-free access once inside.
- The following are also available: a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is in the cafe. View information about this toilet (new tab).
Route to
- From the car park, cross the zebra crossing and use the slight ramp to the left, or the steps in front of the café building.
- The route to the area is step-free via a slight ramp/slope and includes up to 3 steps with a handrail.
- Path surfaces along the route are tarmac.
- The majority of the paths are wide enough for wheelchair users.
Shop
- Access into the shop is via a slight ramp/slope.
- The slope is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 75cm.
- Internally the door has a high colour contrast.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: fidget toys.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.