Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has step-free level access and doors permanently held open.
- This entrance is at the front of the west wing.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a virtual tour.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located in the area at the rear of the stables. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, binoculars, communication cards and sensory maps.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Information and maps in the visitor reception are available in Braille and large print.
Route to (West Wing)
- Exit the visitor reception and turn right.
Follow the path towards central hall.
Take the second path on the right and go through the stables access point.
Exit the stables and continue ahead to the west wing. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are gravel, grass and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the west wing.
- There is step-free level access at the entrance.
- There are double manual doors which are permanently open.
- The width of the opening is 116cm.
- There is a second set of manual doors which are permanently open.
- The width of the opening is 110cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 30 minutes.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a virtual tour.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information board.
- The tour does not have a hearing assistance system.
- There are a mixture of chairs with and without armrests at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low throughout the tour route.
- There is an upside down room here.
The West Wing can be accessed from the landing of the staircase in central hall.
Stairs
- The floors which are accessible by stairs are G, 1.
- There are more than 20 steps between floors.
- The steps are not clearly marked with handrails on both sides.
- The highest step is 17cm high.
- Lighting levels are low.