Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located on the right of the Brewhouse Café entrance. View information about this toilet (new tab).

At this location the following are free to access for all visitors: parking, access to the community kitchen garden and some events such as tots plots, heritage open days, lottery open days, and newspaper promotions.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is a bus stop within approximately 150m of the site.
The nearest train station is Cramlington.
Cramlington Station is approximately 5.2 miles away.
There is a bus service from the station to the site.
The nearest Metro station is West Monkseaton.
West Monkseaton Station is approximately 3 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces.
This is an open air car park with a tarmac and loose chippings surface.
Parking is free for all users.
Maps and information boards are not available.
There are 6 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
There is a hatched zone on both sides and to the rear.
The hatched zone is under 120cm wide.
The nearest Blue Badge bay is 8m from the visitor reception.
Obstacles from the car park include: uneven surfaces and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is not a designated drop-off point.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, binoculars, communication cards and sensory maps.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Information and maps in the visitor reception are available in Braille and large print.

There is step-free level access into the area.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 153cm.
Internally the door has a low colour contrast.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access to the counter.
The height of the counter is 84cm.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables and chairs without armrests available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are low.
The exit door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the exit door opening is 93cm.