Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is at the front of the café.
- There is step-free access to the majority of the venue once inside.
- Seating at the rear of the café is accessed by steps.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations, a step free standard toilet and a toilet designated as gender neutral.
- The toilet with adaptations for disabled people surveyed can be found on the right of the café entrance.
- This toilet with adaptations for disabled people is approximately 3m from the toilet block entrance.
- The standard toilets surveyed can be found on the right of the café entrance.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, binoculars, communication cards and sensory maps.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Information and maps in the visitor reception are available in Braille and large print.
Route to (Brewhouse Café)
- Exit the visitor reception, turn right and follow the path ahead.
Take the path on the right and continue to the café. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are gravel and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Picnic Area
- The following information describes the picnic area located in front of the café.
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide.
- There are picnic tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are available.
- The standard height for the underside of picnic tables is 66cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to compacted earth and grass.
Entrance (Brewhouse Café Toilet Block)
- The entrance surveyed is located on the right of the café.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with a handrail on the left going up.
- The ramp overcomes the steps.
- There are 2 steps, which are unmarked, with handrails on both sides.
- The handrails cover all steps.
- All of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which is permanently open.
- The width of the opening is 77cm.
Toilet with Adaptations (Brewhouse Café Toilet Block - Ambulant - Right Hand Transfer)
- This toilet is located on the right of the Brewhouse Café entrance.
- There is step-free level access into the toilet.
- This toilet is approximately 3m from the toilet block entrance.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The door has a lever twist lock.
- The dimensions of the cubicle are 177cm x 215cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 112cm from the side of the toilet pan to the wall.
- There is a wall sensor flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 104cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 89cm.
- The height of the hand dryer is 80cm.
- The height of the baby change is 71cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the toilet seat and the internal door.
- The following have a less clear colour contrast with their surroundings: the floor, all grab rails and the dropdown rail.
- Lighting levels are moderate to good.
Standard Toilet (Brewhouse Café Toilet Block - Gender Neutral)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 82cm.
- Internally the door has a high colour contrast.
- The gender neutral toilet was surveyed.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
Standard Toilet (Brewhouse Café Toilet Block - Female)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 82cm.
- Internally the door has a high colour contrast.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are hand dryers.
Entrance (Brewhouse Café)
- The entrance surveyed is located at the front of the café.
- There is step-free level access at the entrance.
- There is a single manual door which opens away from you.
- The width of the opening is 123cm.
Eating and Drinking (Brewhouse Café)
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: large print menus and written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The counter is 85cm high.
- There is a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around some of the seating area.
- There are tables, long tables, stools and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- The following furniture is permanently fixed: some of the tables.
- All flooring in the area is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Additional seating which does not have step-free level access is located at the rear right of the café.
- Some of the seating area has stepped access.
- The doorway into the additional seating area is 95cm wide. There is a small lip at the door.
Steps (to Additional Seating)
- There are 2 steps.
- The steps are clearly marked with handrails on both sides.
- Lighting levels are moderate to good.
- The steps are 17cm high.