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TEMP SITE TO INTEGRATE WITH NEW UI DB

Scotney Castle - House

Lamberhurst, Tunbridge Wells, Kent, TN3 8JN

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a stair lift and a door permanently held open.
  • This entrance is the Accessible Entrance at the rear of the House.
  • There are 2 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is stepped access once inside.
  • There is restricted room to manoeuvre at this property.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, large print information and Braille information.
  • This site is part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is Tearoom - Toilet Block - Left Hand Transfer. View information about this toilet (new tab).
  • Additional toilet facilities with adaptations for disabled people are Tearoom - Toilet Block - Ambulant - Right Hand Transfer. View information about this toilet (new tab).

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from Visitor Reception. View more information about booking and collection of equipment.

Route to (House)

  • From Visitor Reception, go ahead then take the first path on the left to the forecourt of the House.
    To use the Accessible Entrance, alert the staff member at the main front door, then head to the right through the opening into the rear terrace.
    At the rear of the house, a member of staff will be waiting at the blue door.
    The Accessible Entrance is ahead.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are tarmac and bonded gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (Accessible Entrance)

  • The entrance surveyed is located at the rear of the House.
  • There is step-free access via lift at the entrance.
  • There are 4 steps, which are unmarked, with no handrails.
  • There are double manual doors which are permanently open.
  • The width of the opening is 90cm.
  • There is a lift which bypasses the steps.

Lift (Accessible Entrance)

  • This lift is a stair lift.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The dimensions of the lift are 80cm x 99cm.

Entrance (Main)

  • There is stepped access at the entrance.
  • There are 4 steps, which are unmarked, with no handrails.
  • There is a single manual door which is permanently open.
  • The width of the opening is 140cm.
  • There is a second set of manual doors which is permanently open.
  • The width of the opening is 63cm.
  • If required, the second set of doors can be fully opened to a width of 126cm.

Tour

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 45 minutes.
  • There is stepped access along the tour route.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can be adapted to avoid inaccessible areas.
  • Areas with stepped access only can be experienced by visitors via a video on tablet or mobile phone.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information booklets and Braille.
  • The tour does not have a hearing assistance system.
  • There are chairs without armrests at regular intervals along the tour.
  • The following furniture is permanently fixed: some of the chairs and all of the tables.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are moderate to good throughout the tour route.

Stairs

  • The floors which are accessible by stairs are G, 1.
  • There are more than 20 steps between floors.
  • The steps are not clearly marked with a handrail on the left going up.
  • The highest step is 16cm high.
  • Lighting levels are moderate to good.