Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has slight ramps/slopes and an open entrance with no doors.
- This entrance is the Visitor Reception entrance.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system, a companion/carer discount, maps, a large map in the car park and an information board in the car park.
- At the time of our visit the hearing assistance system was not working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people.
- The toilet with adaptations for disabled people surveyed can be found to the left of the car park picnic area.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Wadhurst.
- Wadhurst Station is 5.6 miles from the site.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: potholes and speed bumps.
- This is an open air car park with a tarmac and loose chippings surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are not clearly presented payment signs.
- Maps and information boards are available.
- There are 6 Blue Badge parking bays.
- There is no hatched zone.
- The nearest Blue Badge bay is 100m from the Visitor Reception.
- Obstacles from the car park include: uneven surfaces and loose chippings.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Admissions
- At this location the following areas are free to access for National Trust members but payable for everyone else: parking, and admission to the house and grounds.
- This site offers companion or carer discounts.
Picnic Area (Car Park)
- The following information describes the picnic area located at the front of the car park, to the left.
- Access into the area is via a steep ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There are tables and bench seats.
- Some chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The surface height of the lowest table is 72cm.
- The surface height of the highest table is 76cm.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- There is no step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to grass.
Ramp or Slope (Picnic Area - Accessible Toilet)
- The slope is steep.
- The slope does not have handrails.
Toilet with Adaptations (Picnic Area - Ambulant - Left Hand Transfer)
- This toilet is located to the left of the car park picnic area, next to the staff office.
- Access into the toilet is via a steep ramp/slope.
- The slope is between 75cm and 150cm wide, with no handrails.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 80cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 140cm x 203cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 75cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser.
- The height of the toilet seat above floor level is 44cm.
- The height of the toilet roll holder is 90cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 81cm.
- The height of the soap dispenser is 95cm.
- The height of the towel dispenser is 104cm.
- The height of the baby change is 95cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 106cm from the floor.
- The following have a high colour contrast with their surroundings: the floor, all grab rails and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
- Lighting levels are moderate to good.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- There is step-free level access to the counter.
- The height of the counter is 98cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There are tables and bench seats available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.