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Saltram - House

Plympton, Plymouth, Devon, PL7 1UH

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Access Guide

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Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Welcome Centre. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • There are charges to borrow an off-road/all-terrain mobility scooter.
  • The hire charge is £2.50 per hour.

Summary

  • View information about opening hours.
  • Amenities in this building include: exhibition rooms, a historic house and historic interiors.
  • The most accessible entrance has steps.
  • This entrance is The visitor entrance to the house is on the left side of the building.
  • There are 2 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is stepped access once inside.
  • There are less than 3 steps without handrails joining some of the exhibition rooms.
  • There is restricted headroom and restricted room to manoeuvre at this property.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The nearest toilet with adaptations for disabled people is on the right hand side of the Chapel Tea Room. View information about this toilet (new tab)
  • The standard toilet surveyed can be found on the left hand side of the Chapel tea room building.
  • There is a separate exit.
  • The exit has steps.
  • Assistance dogs only are allowed at this property.

Route to (House)

  • Once through the welcome centre, follow the path up to the house. The visitor entrance is clearly signposted and is on the right.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located on the left hand side of the house.
  • There is step-free access via ramp at the entrance.
  • The steep ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which is permanently open.
  • The width of the opening is 69cm.
  • There is a second manual door which is permanently open.
  • The width of the opening is 115cm.
  • There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

Tour

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 20 minutes.
  • There is stepped access along the tour route.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour route may vary depending on the season.
  • There is background noise along the tour route.
  • The following may be experienced on the tour: lighting effects.
  • The tour does not have a hearing assistance system.
  • There are chairs without armrests at regular intervals along the tour.
  • There are folding seats/stools available to take around the tour.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are low throughout the tour route.

Stairs

  • The floors which are accessible by stairs are G, Basement.
  • There are 6 steps between floors.
  • The steps are not clearly marked with a handrail on the right going down.
  • The steps are medium height (11cm - 17cm).
  • The highest step is 16cm high.
  • Lighting levels are low.

Exit

  • The exit is located at the rear of the house.
  • There is not step-free access at the exit.
  • There are 5 steps, which are clearly marked, with handrails on both sides.
  • The handrails cover all steps.
  • The steps are not at the recommended height (between 15cm - 18cm) .
  • There is a single manual door which opens towards you.
  • The width of the opening is 72cm.
  • There is a set of stairs immediately after the exit and another set of stairs approximately 15m ahead.
    Visitors can exit via the entrance.