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Rufford Old Hall - Tea Room

200 Liverpool Road, Rufford, near Ormskirk, Lancashire, L40 1SG

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a café.
  • The most accessible entrance has a slight ramp/slope and a manual door.
  • This entrance is at the right hand side of the building.
  • There is stepped access once inside.
  • The café is spread over 3 areas with a step to access the other areas.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a hearing assistance system which is not signed.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations for disabled people.
  • The toilet with adaptations for disabled people surveyed can be found in the rear courtyard, opposite the courtyard entrance.
  • This toilet with adaptations for disabled people is approximately 12m from the courtyard entrance.
  • The standard toilets surveyed can be found in the courtyard.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the visitor centre. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (Tea Room)

  • From the visitor centre, proceed straight ahead along the signed path towards the tea room entrance.
    Continue to the right along the side of the tea room building .
    The disabled access entrance is ahead at the rear of the building.
    There are slight slopes on the pathways leading to the entrance.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are compact earth, concrete and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (Disabled Access)

  • The entrance surveyed is located at the right hand side of the building.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which opens away from you.
  • The width of the opening is 77cm.

Entrance (Car Park)

  • The entrance surveyed is located to the left of the building from the car park.
  • There is stepped access at the entrance.
  • The slight ramp is over 150cm wide, with no handrails.
  • There are 2 steps, which are unmarked, with no handrails.
  • All of the steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 80cm.

Entrance (Courtyard)

  • The entrance surveyed is located in the courtyard at the rear of the visitor centre and café.
  • There is stepped access at the entrance.
  • There is 1 step, which are unmarked, with no handrails.
  • The step is not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 80cm.

Eating and Drinking (Café)

  • This is a café which serves hot and cold meals and snacks.
  • Access into the area is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 100cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around some of the seating area.
  • There are tables and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are some tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 76cm.
  • The following furniture is permanently fixed: some of the chairs.
  • Flooring in the area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.
  • There is a step which is 14cm high to access the other seating areas in the café.

Picnic Area (Courtyard)

  • The following information describes the picnic area located in the courtyard, at the rear of the visitor centre and café.
  • There is step-free level access into the area.
  • There are tables.
  • Some chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The distance between the floor and the underside of the lowest picnic table is 69cm.
  • The distance between the floor and the underside of the highest picnic table is 70cm.
  • The standard height for the underside of picnic tables is 72cm.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to cobbles.

Picnic Area (Tea Room/Garden)

  • The following information describes the picnic area located opposite the disabled access entrance in the café area.
  • There is step-free level access into the area.
  • There are tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The distance between the floor and the underside of the highest picnic table is 72cm.
  • The standard height for the underside of picnic tables is 74cm.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.

Toilet with Adaptations (Courtyard - Left Hand Transfer)

  • This toilet is located in the courtyard picnic area.
  • Access into the toilet is via a slight ramp/slope.
  • The slope is over 150cm wide, with no handrails.
  • This toilet is approximately 9m from the visitor centre rear entrance.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 84cm.
  • The door has a sliding bolt lock.
  • Internally the door has a low colour contrast.
  • The dimensions of the cubicle are 158cm x 203cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the seat.
  • The lateral transfer space is 84cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical rail on the left side of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: hand dryer.
  • The height of the toilet seat above floor level is 45cm.
  • The height of the toilet roll holder is 130cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 72cm.
  • The height of the soap dispenser is 97cm.
  • The height of the hand dryer is 99cm.
  • The height of the baby change is 90cm.
  • There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
  • The height of the coat hook is 120cm from the floor.
  • The following have a high colour contrast with their surroundings: the floor, the dropdown rail and some grab rails.
  • The following have a less clear colour contrast with their surroundings: some grab rails, the internal door and the toilet seat.
  • Lighting levels are moderate to good.

Standard Toilet (Courtyard - Female)

  • Access into the toilet is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 68cm.
  • Internally the door has a low colour contrast.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 66cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Standard Toilet (Courtyard - Male)

  • Access into the toilet is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 71cm.
  • Internally the door has a low colour contrast.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 66cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.