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Rowallane Garden - House

Crossgar Road, Saintfield, County Down, BT24 7LH

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a café and a shop.
  • The most accessible entrance has a very steep ramp/slope, automatic doors and doors permanently held open.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: an accessible toilet for the use of everyone and step free standard toilets.
  • The toilet with adaptations for disabled people surveyed can be found within the house, opposite the café entrance.
  • This toilet with adaptations for disabled people is approximately 15m from the house entrance.
  • The standard toilets surveyed can be found within the house, opposite the café entrance.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, soft toy and communication cards.
  • You can borrow these from visitor reception and the café. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • Children's bikes are also available to borrow.

Route to (the House)

  • Turn right after exiting visitor reception and go over the bridge.
    Turn right and follow the path.
    The house will be on the right.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are compact earth and tarmac.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (House)

  • The entrance surveyed is located at the front of the building.
  • There is step-free access via slope at the entrance.
  • The very steep slope is over 150cm wide.
  • There are double manual doors which are permanently open.
  • The width of the opening is 104cm.
  • There is a second set of automatic doors which open away from you.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Shop (Bookshop)

  • There is step-free level access into the shop.
  • The width of the door opening is 160cm.
  • The majority of aisle widths are over 150cm.
  • All flooring in the shop is smooth and even.
  • There is step-free level access around the shop.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • Payments for books are taken in the café.

Entrance (Café)

  • The entrance surveyed is located to the left after you enter.
  • There is step-free level access at the entrance.
  • There is a single manual door which is permanently open.
  • The width of the opening is 86cm.

Eating and Drinking

  • This is a café which serves hot and cold snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, a portable card machine for payment, large-handled mugs and large-handled cutlery.
  • Lighting levels are varied.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 92cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are coffee tables, tables, bench seats and a mixture of chairs with and without armrests available in the seating area.
  • The seating area does not have: a priority table.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 72cm.
  • The following furniture is permanently fixed: some of the chairs.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.

Toilet with Adaptations (House - Accessible - Right Hand Transfer)

  • This toilet is located within the house, opposite the café entrance, next to the standard toilets.
  • There is step-free level access into the toilet.
  • This toilet is approximately 15m from the house entrance.
  • There is Braille, tactile and pictorial signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 86cm.
  • The door has a locking handle.
  • The dimensions of the cubicle are 178cm x 217cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 70cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: hand dryer.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 99cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 73cm.
  • The height of the soap dispenser is 90cm.
  • The height of the hand dryer is 92cm.
  • The height of the baby change is 89cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a nappy/incontinence items bin.
  • The cubicle does not have a full length mirror and coat hooks.
  • The following have a high colour contrast with their surroundings: the dropdown rail, all grab rails and the toilet seat.
  • The following have a less clear colour contrast with their surroundings: the internal door and the floor.
  • Lighting levels are moderate to good.

Standard Toilet (House)

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 82cm.
  • Internally the door has a low colour contrast.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 70cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Exit (House to Picnic Area)

  • The exit is located next to the café entrance.
  • There is step-free level access at the exit.
  • There is a single automatic door which opens away from you.
  • The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
  • The width of the opening is 76cm.

Picnic Area

  • The following information describes the picnic area located at the rear of the house.
  • There is an alternative access point located from the woodland area.
  • There are tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The surface height of the lowest table is 75cm.
  • The surface height of the highest table is 75cm.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.