Skip to main content
The new name for DisabledGo

TEMP SITE TO INTEGRATE WITH NEW UI DB

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

River Wey and Godalming Navigations and Dapdune Wharf - Tea Room

Navigations Office and Dapdune Wharf, Wharf Road, Guildford, Surrey, GU1 4RR

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • View information about opening hours.
  • The most accessible entrance has steps, a slight ramp/slope, a steep ramp/slope (which bypasses any steps) and doors permanently held open.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations and a step free standard toilet.
  • The toilet with adaptations for disabled people surveyed can be found on the right as you enter the tea room.
  • This toilet with adaptations for disabled people is approximately 3m from the main entrance.
  • The standard toilet surveyed can be found on the right as you enter the tea room.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (the Tea Room)

  • The tea room is alongside the car park, opposite the Blue Badge bays.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are gravel and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There were temporary bollards on the approach to the external ramp at the time of survey (May 2024). There is a width of 120cm between them and they are 63cm high.

Entrance (to Picnic Area and Rear Entrance)

  • The entrance surveyed is located to the right of the tea room.
  • There is step-free level access at the entrance.
  • The step is not at the recommended height (between 15cm - 18cm).
  • There is a single manual gate which is permanently open.
  • The width of the opening is 99cm.
  • There is a dropped kerb in front of this gate.
    The paving slabs on the approach are uneven.

Entrance (Main)

  • The entrance surveyed is located at the front of the building.
  • There is step-free access via ramp at the entrance.
  • The steep ramp is between 75cm and 150cm wide, with no handrails.
  • The ramp overcomes the steps.
  • There are 3 steps, which are unmarkedno handrails.
  • There are double manual doors which are permanently open.
  • The width of the opening is 108cm.
  • There is a second set of manual doors which are permanently open.
  • The width of the opening is 115cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
  • There is a slight ramp between 75cm and 150cm wide beyond the entrance, with no handrails.
  • There are 2 steps beyond the entrance, which are clearly marked, with no handrails.
  • Some of the steps are not at the recommended height (between 15cm - 18cm).

Entrance (Rear)

  • The entrance surveyed is located at the rear of the building.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which is permanently open.
  • The width of the opening is 84cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
  • Using this entrance bypasses the steps that access the seating area from the counter.

Picnic Area

  • The following information describes the picnic area located to the right of the tea room.
  • There is step-free level access into the area.
  • There are picnic tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are available.
  • The distance between the floor and the underside of the lowest picnic table is 66cm.
  • The distance between the floor and the underside of the highest picnic table is 71cm.
  • The surface height of the lowest table is 76cm.
  • The surface height of the highest table is 76cm.
  • The following furniture is permanently fixed: all of the chairs and all of the tables.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to grass.

Eating and Drinking

  • This is a tea room which serves hot and cold snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus and counter menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups and a portable card machine for payment.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is not a hearing assistance system.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 89cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables, high tables, long tables, bench seats, high stools and a mixture of chairs with and without armrests available in the seating area.
  • The seating area does not have: a priority table.
  • There are some tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 76cm.
  • The following furniture is permanently fixed: some of the chairs and some of the tables.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.

Toilet with Adaptations (Tea Room - Ambulant - Right Hand Transfer)

  • This toilet is located on the right as you enter the tea room.
  • There is step-free level access into the toilet.
  • This toilet is approximately 3m from the main entrance.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens by sliding and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 81cm.
  • The door has a twist lock.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The dimensions of the cubicle are 188cm x 184cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 120cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and hand dryer.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser.
  • The height of the toilet seat above floor level is 47cm.
  • The height of the toilet roll holder is 79cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 75cm.
  • The height of the soap dispenser is 92cm.
  • The height of the hand dryer is 110cm.
  • The height of the baby change is 90cm.
  • There is no emergency alarm.
  • There is not a shelf.
  • The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 130cm from the floor.
  • The following have a high colour contrast with their surroundings: the dropdown rail, the floor and all grab rails.
  • The following have a less clear colour contrast with their surroundings: the toilet seat and the internal door.
  • Lighting levels are moderate to good.
  • There is a manual sliding door, 71cm wide to access the toilet area.

Standard Toilet (Tea Room)

  • There is step-free level access into the toilet.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 70cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The shared standard toilet was surveyed.
  • The wash basin tap type is lever.
  • Lighting levels are moderate to good.
  • There are hand dryers.
  • There is a manual sliding door, 71cm wide to access the toilet area.