Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located at the rear of the barge building shed. View information about this toilet (new tab).
Admissions
- At this location the following are free to access for all visitors: entry to Dapdune Wharf.
- At this location the following areas are free to access for National Trust members but payable for everyone else: parking.
- At this location the following areas require payment from everyone (including National Trust members): all boat trips, except for carers or companions.
- This site offers companion or carer discounts.
Public Transport
- There is a bus stop within approximately 150m of the site.
- The nearest train station is Guildford.
- Guildford Station is approximately 0.5 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a grass and gravel surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are not clearly presented payment signs.
- Maps and information boards are not available.
- There are 2 Blue Badge parking bays.
- Obstacles from the car park include: uneven surfaces, loose chippings, slopes/ramps, a lack of pedestrian walkways to cross the car park and bollards with low colour contrast and no visual identification band.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
- There is a grass overflow parking area to the left of visitor reception.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Reception (Tickets and Information)
- There is step-free level access into the area.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 115cm.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are under 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.
- There is step-free level access to the counter.
- The height of the counter is 75cm.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter does not have a hearing assistance system.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- There is no access into the Visitor Centre. There is a slight change in surface level between the car park gravel and the block paving surrounding the visitor centre.