Access Guide

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Summary

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Amenities in this property include: a reception, exhibition rooms, a museum and historic interiors.
The most accessible entrance has steps, a slight ramp/slope (which bypasses any steps) and a manual door.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There are members of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, a companion/carer discount, facilities for assistance dogs and a virtual tour.
This site is not part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: a toilet with some adaptations, step free standard toilets, a toilet designated as gender neutral and a parent and baby room.
The toilet with adaptations for disabled people surveyed can be found within the toilet block.
The standard toilets surveyed can be found within the toilet block.
There is a separate exit.
The exit has steps, a slight ramp/slope (which bypasses any steps) and a manual door.

At this location the following are free to access for all visitors: the garden.
At this location the following areas are free to access for National Trust members but payable for everyone else: the house.
This site offers companion or carer discounts.
Access to the interior of the house is via pre-booked guided tour only, which is free for National Trust members.
Tickets are released online 2 weeks in advance on Thursdays.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Bexleyheath.
The station is approximately 0.7 miles away.
There is no regular bus service from the train station to the property.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a loose chippings and gravel surface.
Parking is free for Blue Badge holders only.
Maps and information boards are not available.
There are 2 Blue Badge parking bays.
The nearest Blue Badge bay is 3m from the entrance.
Obstacles from the car park include: uneven surfaces, loose chippings and a lack of pedestrian walkways to cross the car park.
Nearby parking includes: standard on-street parking.
There is a designated drop-off point which is flush to the footpath.
2 pre-bookable Blue Badge spaces are available onsite. Please call the property directly to book.
This area can also be used as a drop-off point.

There is step-free level access into the area.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 73cm.
Internally the door has a low colour contrast.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet (deep pile).
There is step-free level access to the counter.
The height of the counter is 76cm.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter does not have a hearing assistance system.
There are bench seats and chairs without armrests available in the visitor reception.
Services/facilities available include: a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the exit door opening is 61cm.

The tour is guided.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
There are doorways or openings used on the tour which are under 75cm wide.
The majority of walkway widths are between 120cm and 180cm.
The tour can be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information booklets, information board and handheld information devices.
The tour does not have a hearing assistance system.
There are no seats at regular intervals along the tour.
There are folding seats/stools available to take around the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet, carpet (deep pile) and uneven floorboards.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied throughout the tour route.