Access Guide
Summary
- View information about opening hours.
- Amenities in this property include: a garden and a shop.
- The most accessible entrance has step-free level access and a manual door.
- This entrance is the bookshop entrance.
- There is stepped access once inside.
- There is a step to access a small area at the rear of the shop.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and facilities for assistance dogs.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations, step free standard toilets, a toilet designated as gender neutral and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found in the toilet block, to the north-east of the property.
- The standard toilet surveyed can be found in the toilet block, to the north-east of the property.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
Parking (Blue Badges)
- This site has a car park.
- This is an open air car park with a loose chippings and gravel surface.
- Parking is free for Blue Badge holders only.
- Maps and information boards are not available.
- There are 2 Blue Badge parking bays.
- The nearest Blue Badge bay is 3m from the entrance.
- Obstacles from the car park include: uneven surfaces, loose chippings and a lack of pedestrian walkways to cross the car park.
- Nearby parking includes: standard on-street parking.
- There is a designated drop-off point which is flush to the footpath.
- 2 pre-bookable Blue Badge spaces are available onsite. Please call the property directly to book.
This area can also be used as a drop-off point.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Bexleyheath.
- The station is approximately 0.7 miles away.
There is no regular bus service from the train station to the property. - For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Admissions
- At this location the following are free to access for all visitors: the garden.
- At this location the following areas are free to access for National Trust members but payable for everyone else: the house.
- This site offers companion or carer discounts.
- Access to the interior of the house is via pre-booked guided tour only, which is free for National Trust members.
Tickets are released online 2 weeks in advance on Thursdays.
Outdoor Spaces
- This information is for the access point located at the front of the property, off Red House Lane.
- There is step-free level access into the area.
- There is a gate at the surveyed access point which is permanently held open.
- The following outdoor facilities are available: formal gardens and gardens.
- The outdoor spaces include the following surfaces: loose chippings, wood bark, grass, block paving, gravel, bonded gravel, compact earth, shingle and loose stones.
- Footpaths are available in all of the outdoor spaces.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access around some of the area.
- There are less than 3 steps without handrails in the main areas.
- There are 2 steps up to access the orchard and picnic area in the west of the garden.
There are 3 steps down along the block-paved path leading from the front of the house to the eastern section of the garden. - There are some bench seats situated along the paths for people to rest.
Picnic Area
- The following information describes the picnic area located to the west of the garden.
- Access into the area is via steps.
- There are 2 steps, which are unmarked, with no handrails.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 71cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to grass.
Route to (Bookshop and Toilets)
- From the front of the house, follow the gravel pathway leading to the north-east corner of the garden.
- The route to the area is step-free level.
- Path surfaces along the route are gravel and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop
- There is step-free level access into the shop.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 96cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The majority of aisle widths are over 150cm.
- Flooring in the shop is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is step-free level access around some of the shop.
- Access around the shop is via a step.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 89cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter does not have a hearing assistance system.
- Services/facilities available in the shop include: a member of staff to provide assistance.
- Payment is by cash or bank transfer only.
Toilet with Adaptations (Right-hand Transfer)
- This toilet is located at the eastern end of the garden, in the toilet block next to the bookshop.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 92cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 153cm x 219cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 71cm from the side of the toilet pan to the wall.
- There is a push button flush on top of the cistern.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 94cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 74cm.
- The height of the soap dispenser is 106cm.
- The height of the towel dispenser is 110cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is not a shelf.
- The cubicle has: a full length mirror, a waste bin without lid and a sanitary bin.
- The height of the coat hook is 137cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door and the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, the toilet seat and all grab rails.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 69cm.
- Internally the door has a high colour contrast.
- The shared standard toilet was surveyed.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are no hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.