Access Guide
Summary
- View information about opening hours.
- Amenities in this property include: a reception, exhibition rooms, a museum, a garden, a shop, a historic house and historic interiors.
- The most accessible entrance has step-free level access and a door permanently held open.
- This entrance is the main entrance, located at the front of the house.
- There are 3 floors once inside.
- Other floors can be accessed via: stairs.
- There is stepped access once inside.
- There is one step on the ground floor to access the stairwell from reception. There is an additional single step on the ground floor to access the Bicentenary Room from the stairwell.
- There is restricted headroom and restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, large print information, Braille information, a clearly signed hearing assistance system, a companion/carer discount, facilities for assistance dogs, a virtual tour and sensory packs.
- The sensory pack includes: magnifying glass. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations, step free standard toilets and a toilet designated as gender neutral.
- The toilet with adaptations for disabled people surveyed can be found to the rear of the house, behind the kitchen.
- This toilet with adaptations for disabled people is approximately 15m from the main entrance.
- The standard toilets surveyed can be found in an outbuilding, to the rear left of the house.
- There is a separate exit.
- The exit has a step, a steep ramp/slope (which bypasses any steps) and a manual door.
- The entrance can be used to exit by visitors with limited mobility.
Public Transport
- There is not a bus stop within approximately 150m of the property.
- The nearest bus stop is on the A25 (Vicarage Hill), opposite Westerham Green. Buses stop on both sides of the road and provide a direct service to Lingfield, East Grinstead, Sevenoaks, Oxted and Bromley.
- The nearest train station is Hurst Green.
- Hurst Green station is approximately 4 miles away. There are regular bus services from here to the nearest bus stop.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Equipment and Resources to Borrow
- Sensory packs can be borrowed which include: magnifying glass.
- You can borrow these from reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Parking
- The property has a car park.
- This is an open air car park with a gravel surface.
- Parking is free for Blue Badge holders only.
- Maps and information boards are not available.
- There are 2 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 480cm.
- There is no hatched zone.
- The nearest Blue Badge bay is 35m from the main entrance.
- Obstacles from the car park include: uneven surfaces, loose chippings and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- Nearby parking includes: an open air public car park.
- There is a designated drop-off point which is flush to the footpath.
- The on-site car park is for Blue Badge holders only. It may also be used as a drop-off point. Please note that there is a tight turning into/out of the car park, which is located at a blind bend on a busy road. The nearest standard parking is located at the public pay and display car park called Darent Car Park.
Route to (Coach House - From House)
- From the house exit turn left along the gravel path. Then turn right and the front entrance to the Coach House is immediately ahead of you.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are gravel and bonded gravel.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Front)
- The entrance surveyed is located at the front of the Coach House.
- There is step-free level access at the entrance.
- There are double manual doors (with one door locked) which are permanently open.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Entrance (Side)
- The entrance surveyed is located to the eastern side of the building.
- There is stepped access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 92cm.
- There are 10+ steps beyond the entrance, which are unmarked, with a handrail on the left going up.
- Steps are split with a resting area.
- The handrail covers all steps.
Attraction / Exhibit (Paths of Glory - Westerham to Quebec)
- There is step-free level access into the area.
- The majority of walkway widths are between 120cm and 180cm.
- There is background noise here.
- The following may be experienced on the tour: interactive video effects.
- Exhibit information includes the following formats: pictorial, information board and television/screen.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around some of the area.
- There are 3 steps, with a handrail on the right going up, between the upper and lower areas of the exhibition.
- There are chairs without armrests available in the area.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven floorboards.
- Lighting levels are low in some areas.
- There is step-free level access into this area once on the first floor - but you must ascend one of the two staircases to reach the first floor.
Shop
- There is step-free level access into the shop.
- The majority of aisle widths are over 150cm.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around some of the shop.
- Access around the shop is via a step.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 97cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
Stairs (Spiral Stairs - Front Entrance)
- The floors which are accessible by stairs are G, 1.
- There are 15 steps between floors.
- The steps are not clearly marked with a handrail on the left going up.
- The highest step is 19cm high.
- The stairs are open.
- This is a spiral staircase and will be narrower in some areas.
- Lighting levels are moderate to good.