Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a reception.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a clearly signed hearing assistance system and maps.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations.
- The toilet with adaptations for disabled people surveyed can be found in the visitor centre.
- This toilet with adaptations for disabled people is approximately 10m from the main visitor centre entrance.
- There is a separate exit.
- The exit has step-free level access.
Admissions
- At this location the following are free to access for all visitors: Parking, toilets and public footpaths.
- At this location the following areas are free to access for National Trust members but payable for everyone else: All areas.
- At this location the following areas require payment from everyone (including National Trust members): The mill, Mill House, garden, Apprentice House and workers cottage.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Styal.
- Styal train station is approximately 0.6 miles from the site.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac and block paved surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are more than 10 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 580cm.
- There is a hatched zone on both sides but not to the rear.
- The hatched zone is under 120cm wide.
- The nearest Blue Badge bay is 45m from the Visitor Centre entrance.
- Obstacles from the car park include: dropped kerbs and slopes/ramps.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- The is an information booklet available in Braille at the visitor centre.
There is a shuttle bus available to take visitors to the mill and upper garden area.
Visitor Centre
- There is step-free level access into the area.
- The door is automatic, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 107cm.
- Internally the door has a medium colour contrast.
- There is step-free level access around the visitor centre.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the visitor centre.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs without armrests available in the visitor centre.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is automatic, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the exit door opening is 107cm.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located to the left of the visitor centre counter.
- There is step-free level access into the toilet.
- This toilet is approximately 8m from the visitor centre entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens by sliding and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 82cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 165cm x 200cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 71cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 46cm.
- The height of the toilet roll holder is 97cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 91cm.
- The height of the towel dispenser is 140cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the dropdown rail, all grab rails, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are moderate to good.