Access Guide

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Summary

View information about opening hours.
Amenities in this area include: a shop.
The most accessible entrance has a slight ramp/slope and a manual door.
This entrance is the main entrance at the front of the shop.
There is step-free access once inside via platform or stair lift.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is within the mill inner courtyard. View information about this toilet (new tab).

From the visitor centre, follow the signs for the mill area and shop.
Proceed along the steep footpath for approximately 700m.
The shop is located at the bottom of the hill on the left.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

This lift is a platform lift.
A member of staff does not need to be notified for use of the lift.
The lift overcomes a small level change.
Externally the lift has: a door with a medium colour contrast to the surroundings, tactile markings and Braille markings.
The lift does have a recommended turning space (150cm x 150cm) in front of it.
The lift door opening width is 84cm.
The dimensions of the lift are 140cm x 80cm.
Internally the lift has: a separate door to exit, controls at a suitable height for a wheelchair user, Braille markings, tactile markings and an audible announcer.
Lighting levels are moderate to good.

Access into the shop is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 88cm.
Internally the door has a low colour contrast.
The majority of aisle widths are under 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is no step-free level access around the shop.
Access around the shop is via a platform lift.
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 96cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor centre. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor centre. View more information about booking and collection of equipment.
The is an information booklet available in Braille at the visitor centre.
There is a shuttle bus available to take visitors to the mill and upper garden area.