Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: historic interiors.
- The most accessible entrance has a slight ramp/slope and a door permanently held open.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is in the visitor centre. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- The is an information booklet available in Braille at the visitor centre.
There is a shuttle bus available to take visitors to the mill and upper garden area.
Route to (Apprentice House)
- From the visitor centre, turn to the right follow the signed pathway.
Go through the open gate and follow the path down to the apprentice house.
The route is approximately 400m long.
There are slight slopes on the pathway approaching the entrance to the apprentice house. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth, tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the rear of the building.
- There is step-free access via ramp at the entrance.
- The slight ramp is over 150cm wide, with no handrails.
- The ramp overcomes the step.
- Please contact the tour guide and staff for use of the portable ramp.
- There is 1 step, which are unmarked, with no handrails.
- The step is not at the recommended height (between 15cm - 18cm).
- There is a single manual door which opens away from you.
- The width of the opening is 77cm.
Tour
- The tour is guided.
- The tour takes approximately 1 hours.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a video on tablet or mobile phone.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information booklets.
- The tour does not have a hearing assistance system.
- There are bench seats, stools and chairs without armrests at regular intervals along the tour.
- Flooring along the tour route is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet, uneven paving/tiles and uneven floorboards.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Lighting levels are varied throughout the tour route.
Stairs
- The floors which are accessible by stairs are G and 1.
- There are 11 steps between floors.
- The steps are not clearly marked with a handrail on the right going up.
- The highest step is 18cm high.
- Lighting levels are varied.