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Polesden Lacey - Second-hand Bookshop

Great Bookham, near Dorking, Surrey, RH5 6BD

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and a door permanently held open.
  • This entrance is at the rear of the house.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is to the right of the Granary Café. View information about this toilet (new tab).

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception and the house. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.

Route to (the Second-hand Bookshop)

  • On exiting visitor reception, follow the path ahead and take the first path on the right.
    Follow the path to the rear of the house, then turn left. The entrance to the bookshop is ahead.
    Alternatively, on exiting the house, the bookshop is immediately on the right.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are compact earth, tarmac and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Ramp or Slope and Steps (to Back Porch)

  • The portable ramp is steep and between 75cm and 150cm wide.
  • The ramp does not have handrails.
  • There is 1 step.
  • The step is not clearly marked with no handrails.
  • The ramp overcomes the step.

Shop

  • Access into the shop is via a slight ramp/slope.
  • The portable ramp is between 75cm and 150cm wide, with no handrails.
  • The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 75cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The majority of aisle widths are under 150cm.
  • All flooring in the shop is smooth and even.
  • There is step-free level access around some of the shop.
  • Access around the shop is via a steep ramp/slope.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 75cm.
  • There is a low level counter at a suitable height for a wheelchair user.
  • The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The counter does not have a hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.