Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: a large map in the car park and an information board in the car park.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the toilet block opposite the coffee shop. View information about this toilet (new tab).
Additional toilet facilities with adaptations for disabled people are to the right of the Granary Café. View information about this toilet (new tab).

At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Box Hill and Westhumble.
Box Hill and Westhumble Station is approximately 3 miles away.
There is not a bus service from the station to the site.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: speed bumps.
This is an open air car park with a tarmac and compacted gravel surface.
Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are available.
There are more than 10 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 420cm.
There is a hatched zone on both sides and to the rear.
The hatched zone is under 120cm wide.
The nearest Blue Badge bay is 150m from the visitor reception entrance.
Obstacles from the car park include: uneven surfaces, slopes/ramps and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is not a designated drop-off point.

From the Blue Badge parking, follow the path to the site entrance that leads into the Dairy Courtyard.
Cross the Dairy Courtyard, and go through to the Stable Courtyard.
The entrance to visitor reception is in the far left corner of the courtyard.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception and the house. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

There is step-free level access into the area.
The door is automatic, opens outwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 101cm.
Internally the door has a high colour contrast.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
There is step-free level access to the counter.
The height of the counter is 75cm.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables and chairs without armrests available in the visitor reception.
The following furniture is permanently fixed: some of the tables.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the exit door opening is 112cm.