Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and an automatic door.
- This entrance is at the side of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations, step free standard toilets and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found in the toilet block opposite the coffee shop.
- This toilet with adaptations for disabled people is approximately 5m from the coffee shop entrance.
- The standard toilets surveyed can be found in the toilet block opposite the coffee shop.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception and the house. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (the Coffee Shop)
- From the Blue Badge parking, follow the path to the site entrance that leads into the Dairy Courtyard.
The entrance to the coffee shop is immediately on the left. - The route to the area is step-free level.
- Path surfaces along the route are tarmac and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Coffee Shop)
- The entrance surveyed is located at the side of the building.
- There is step-free level access at the entrance.
- There is a single automatic door which opens towards you.
- The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 102cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 95cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Picnic Area (Dairy Courtyard)
- The following information describes the picnic area located by the coffee shop.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 69cm.
- The distance between the floor and the underside of the highest picnic table is 72cm.
- The standard height for the underside of picnic tables is 69cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around some of the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.
Entrance (Dairy Courtyard Toilet Block)
- The entrance surveyed is located at the entrance to the courtyard, opposite the coffee shop.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
Toilet with Adaptations (Dairy Courtyard Toilet Block - Ambulant - Right Hand Transfer)
- This toilet is located in the toilet block opposite the coffee shop, at the entrance to the Dairy Courtyard.
- There is step-free level access into the toilet.
- This toilet is approximately 5m from the Dairy Courtyard Toilet Block Entrance.
- There is Braille, pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 92cm.
- The door has a lever twist lock.
- The dimensions of the cubicle are 173cm x 228cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 106cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 89cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 67cm.
- The height of the soap dispenser is 92cm.
- The height of the hand dryer is 81cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- There are coat hooks in the toilet at 122cm and 174cm from the floor.
- The following have a high colour contrast with their surroundings: the floor, some grab rails and the internal door.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, the toilet seat and some grab rails.
- Lighting levels are moderate to good.
Standard Toilet (Dairy Courtyard Toilet Block)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 76cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 80cm.
- There is an ambulant cubicle available with a horizontal grab rail on the right.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
Parent and Baby Room / Baby Feeding Room (Dairy Courtyard Toilet Block)
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- The height of the baby change table is 91cm.
- The wash basin tap type is sensor.
- There is no seating available in the room.
- Waste bins include: a nappy bin and a general waste bin without lid.
- There is a flip-down baby seat with straps at a height of 85cm.