Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: historic interiors.
- Additional amenities in this building include: an exhibition space.
- The most accessible entrance has a slight ramp/slope, a steep ramp/slope and a door permanently held open.
- This entrance is at the courtyard side of the building.
- There is stepped access once inside.
- Access to the Winter Dairy and Meat Larder is by steps.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and on site-transport.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found to the left from the entrance, then on the left.
- This toilet with adaptations for disabled people is approximately 5m from the entrance.
- The standard toilets surveyed can be found to the left from the entrance, then on the left.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Main Car Park Visitor Reception or Church Lodge Visitor Reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Servants' Quarters)
- From the main car park visitor reception, head up the hill through the pleasure garden to the house.
Enter the courtyard to the left of the house, and the entrance to the Servants' Quarters is on the left. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Picnic Area (Courtyard)
- The following information describes the picnic area located in the courtyard between the servants' quarters and the house.
- There is step-free level access into the area.
- There are tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 76cm.
- There is step-free level access around the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Entrance
- The entrance surveyed is located at the courtyard side of the building.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide.
- There is a single manual door which is permanently open.
- The width of the opening is 117cm.
- There is a steep slope over 150cm wide beyond the entrance, with a handrail on the left going down.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 20 minutes.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can be adapted to avoid inaccessible areas.
- There is no (or very little) background noise along the tour route.
- Floor plans/maps are available for the tour route.
- The tour does not have a hearing assistance system.
- There are no seats at regular intervals along the tour.
- The following furniture is permanently fixed: all of the tables.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- Lighting levels are moderate to good throughout the tour route.
- The kitchen, scullery and larder have step-free access.
The Still Room, Pastry Room and Little Chef's Sitting Room have step-free access, but are viewed from behind barriers, which leaves limited turning room for wheelchair users.
The Winter Dairy and Meat Larder can only be accessed by steps.
Entrance (Exhibition Space)
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 96cm.
Attraction / Exhibit (Exhibition Space)
- The majority of walkway widths are over 180cm.
- There is no (or very little) background noise here.
- The exhibits do not have hearing assistance systems.
- There is step-free level access around the area.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Lighting levels are moderate to good.
Toilet with Adaptations (Servants' Quarters - Ambulant - Left Hand Transfer)
- This toilet is located to the left from the entrance, then on the left.
- There is step-free level access into the toilet.
- This toilet is approximately 5m from the entrance.
- There is pictorial and written text signage on or near the door.
- The door is automatic, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 93cm.
- The door has a push pad lock.
- The dimensions of the cubicle are 195cm x 198cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 127cm from the side of the toilet pan to the wall.
- There is a wall sensor flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 90cm.
- The wash basin tap type is sensor.
- The height of the wash basin is 68cm.
- The height of the soap dispenser is 84cm.
- The height of the hand dryer is 95cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid, a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 135cm from the floor.
- The following have a high colour contrast with their surroundings: the floor, the dropdown rail and all grab rails.
- The following have a less clear colour contrast with their surroundings: the toilet seat and the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Servants' Quarters)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 98cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 71cm.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.