Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is at the rear of the building.
- There are 3 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- The first floor was not open at the time of survey (December 2023).
- There is restricted room to manoeuvre and restricted headroom at this property.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located within the toilet block in the barnyard picnic area.. View information about this toilet (new tab)
- There is a separate exit.
- The exit has steps and a manual door.
- The entrance can be used to exit by visitors with limited mobility.
- Electronic wheelchair use is permitted within the house if users can comfortably manoeuvre as per the measurements provided within the property's access statement.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper and a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Extras in the sensory pack include a sensory cloth, an emotion fan and Makaton cards.
Route to (Packwood House)
- Exit the visitor reception and turn right, proceed ahead via the picnic area and turn right though a walled opening.
Cross the access road towards Packwood House. Enter through the gates and continue ahead towards the main entrance.
For the accessible entrance, as you go towards the main entrance turn left and proceed towards the open gateway into the Carolean Gardens, and then turn right and right again towards the rear of the house.
Continue ahead and the accessible entrance is located on the right. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac, gravel, muddy, paving stones and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Main - Leamington Door)
- The entrance surveyed is located at the front of the building.
- There is stepped access at the entrance.
- There are 2 steps, which are unmarked, with a handrail on the left going up.
- The handrail covers all steps.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which is permanently open.
- The width of the opening is 94cm.
Entrance (Accessible - Birmingham Door)
- The entrance surveyed is located to the rear of the building.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 130cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 30 minutes.
- There is stepped access along the tour route.
- There are doorways or openings used on the tour which are under 75cm wide.
- The majority of walkway widths are over 180cm.
- The tour can be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a video on tablet or mobile phone.
- The tour route may vary depending on the season.
- There is no (or very little) background noise along the tour route.
- The tour does not have a hearing assistance system.
- There are bench seats and chairs without armrests at regular intervals along the tour.
- The following furniture is permanently fixed: some of the chairs.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low along parts of the tour route.
- The first floor of the house was not open at the time of survey (December 2023).
Stairs (Ground and Lower Ground)
- The floors which are accessible by stairs are G, LG.
- There are 8 steps between floors.
- The steps are not clearly marked with a handrail on the left going down.
- The highest step is 14cm high.
- Lighting levels are moderate to good.
Stairs (Ground and Upper Floor)
- The floors which are accessible by stairs are G and Upper Floor.
- There are 18 steps between floors.
- The steps are not clearly marked with a handrail on the left going up.
- The highest step is 16cm high.
- Lighting levels are low.
Exit
- The exit is located via the Great Hall on the lower ground floor.
- There is not step-free access at the exit.
- There are 3 steps, which are unmarked, with a handrail on the left going down.
- The handrail covers all steps.
- Some of the steps are not at the recommended height (between 15cm - 18cm) .
- There is a single manual door which opens towards you.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the exit with a height of more than 1.5cm.
- Visitors can also exit via the accessible entrance.