Access Guide

Search Access Guide

Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: maps, a large map in the car park and an information board in the car park.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is off the main courtyard next to the hall entrance. View information about this toilet (new tab)

At this location the following are free to access for all visitors: the car park.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Downham Market.
Downham Market Station is approximately 10 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces.
This is an open air car park with a gravel, resin bound gravel and compacted earth surface.
Parking is free for all users.
Maps and information boards are available.
There are more than 10 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
There is a hatched zone on both sides but not to the rear.
The nearest Blue Badge bay is 10m from the visitor admission.
Obstacles from the car park include: uneven surfaces, loose chippings and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is a designated drop-off point which is flush to the footpath.

You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.

There is step-free level access into the area.
The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
The width of the door opening is 102cm.
Internally the door has a medium colour contrast.
There is step-free level access to the counter.
The height of the counter is 114cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available include: a portable card machine for payment.
There is no (or very little) background noise here.
Lighting levels are moderate to good.

Access into the area is via a step.
There is 1 step, which is unmarked, with no handrails.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 102cm.
Internally the door has a low colour contrast.
There is step-free level access around the visitor centre.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the visitor centre.
All flooring is smooth and even.
There is step-free level access to the counter.
The height of the counter is 70cm.
The counter does not have a hearing assistance system.
There is no (or very little) background noise here.
Lighting levels are varied.