Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms and historic interiors.
The most accessible entrance has steps, a slight ramp/slope (which bypasses any steps), manual doors and a door permanently held open.
This entrance is at the front of the hall.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is stepped access once inside.
There are 2 steps to access the first floor from the servant's stairs, 2 steps along the corridor from the standard toilets and 9 steps to access the model railway room.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating.
This site is part of the Sunflower Lanyard Scheme.
Toilet and changing facilities available include: standard toilets.
The nearest toilet with adaptations for disabled people is in the rear courtyard. View information about this toilet (new tab).
The standard toilet surveyed can be found on the first floor.
There is a separate exit.
The exit has a slight ramp/slope and doors permanently held open.

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, magnifying glass, soft toy and communication cards.
You can borrow these from the visitor welcome hut. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Exit the car park, go past the visitor welcome hut and continue along the path towards the hall.
The route to the area is step-free level and is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac and gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located at the front of the hall.
There is step-free access via ramp at the entrance.
The slight ramp is between 75cm and 150cm wide, with no handrails.
The ramp overcomes the steps.
There are 2 steps, which are unmarked, with no handrails.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There are double manual doors which open away from you.
The width of the opening is 99cm.
There is a second manual door which is permanently open.
The width of the opening is 122cm.
There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
There is no (or very little) background noise along the tour route.
The following may be experienced on the tour: lighting effects.
Tour information includes the following formats: information board and interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm).
The tour does not have a hearing assistance system.
There are chairs without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied throughout the tour route.
There are 2 steps to access the first floor from the servant's stairs, 2 steps along the corridor from the standard toilets and 9 steps to access the model railway room.

There is step-free level access into the toilet.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 89cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
The shared standard toilet was surveyed.
The wash basin tap type is twist/turn.
Lighting levels are moderate to good.
There are no hand dryers.
There is a baby change facility which is not at a suitable height for a wheelchair user.
The standard toilets are accessed from the servant's stairs.