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TEMP SITE TO INTEGRATE WITH NEW UI DB

Mount Stewart - House

Portaferry Road, Newtownards, County Down, BT22 2AD

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: exhibition rooms and historic interiors.
  • The most accessible entrance has step-free level access and manual doors.
  • This entrance is at the front of the house.
  • There are 2 floors once inside.
  • Other floors can be accessed via: standard lift and stairs.
  • There is step-free access to the majority of the venue once inside.
  • The bedrooms on the first floor are accessed by 4 steps.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is located within the courtyard, between the picnic area and the shop. View information about this toilet (new tab).
  • Additional toilet facilities with adaptations for disabled people are located within the bookshop area. View information about this toilet (new tab).

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
  • You can borrow these from visitor reception and the house. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.

Route to (the House)

  • Exit visitor reception and go up the slope located straight ahead.
    Turn left at the end of the path and the house will be on the left.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are tarmac and gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located at the front of the house.
  • There is step-free level access at the entrance.
  • There are double manual doors (with one door locked) which is permanently open.
  • The width of the opening is 72cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
  • The door can be unlocked to provide wider access.

Tour

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 1 hour.
  • There is stepped access along the tour route.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can be adapted to avoid inaccessible areas.
  • Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
  • Different tour types are available which may vary the tour time and route.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information booklets, pictorial and information board.
  • The tour does not have a hearing assistance system.
  • There are chairs without armrests at regular intervals along the tour.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are moderate to good throughout the tour route.
  • There are 4 steps to access the bedrooms on the first floor.

Lift

  • This lift is a platform lift.
  • A member of staff needs to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • Externally the lift has: a door with a low colour contrast to the surroundings and buttons with a high colour contrast to the surroundings.
  • The lift does not have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door opening width is 91cm.
  • The dimensions of the lift are 107cm x 215cm.
  • Lighting levels are moderate to good.
  • This lift can only be operated by a member of staff.
    The lift is currently out of use as of 30th September 2024.

Stairs

  • The floors which are accessible by stairs are G, 1.
  • There are more than 20 steps between floors.
  • The steps are not clearly marked with a handrail that switches sides.
  • The highest step is 17cm high.
  • Lighting levels are moderate to good.