Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and an automatic door.
- This entrance is that the front of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations.
- The toilet with adaptations for disabled people surveyed can be found to the left as you face the café entrance, towards the rear of the building.
- This toilet with adaptations for disabled people is approximately 10m from the entrance.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (The Orchard Café)
- Take the path at the front of the car park which is signed for the manor house.
Follow the path until you arrive at the café on the right. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide.
- There is a single automatic door which opens away from you.
- The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 101cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups and a portable card machine for payment.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter under 85cm high without a tray rail.
- The counter is 84cm high.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm), a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 71cm.
- All flooring in the area is smooth and even.
Toilet with Adaptations (The Orchard Café - Ambulant - Right Hand Transfer)
- This toilet is located to the left as you face the café entrance, towards the rear of the building.
- There is step-free level access into the toilet.
- This toilet is approximately 10m from the entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 87cm.
- The door has a lever twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 207cm x 145cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 78cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 92cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 79cm.
- The height of the hand dryer is 105cm.
- The height of the baby change is 89cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the toilet seat, the floor, the internal door, all grab rails and the dropdown rail.
- Lighting levels are moderate to good.
Picnic Area
- The following information describes the picnic area located to the left of the café entrance.
- There is step-free level access into the area.
- There are tables and picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 66cm.
- The distance between the floor and the underside of the highest picnic table is 68cm.
- The standard height for the underside of picnic tables is 68cm.
- The surface height of the lowest table is 70cm.
- The surface height of the highest table is 72cm.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- There is step-free level access around the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to grass and gravel.