Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, a clearly signed hearing assistance system, a companion/carer discount, maps, an accessible route map, a large map in the car park and an information board in the car park.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and standard toilets.
- This toilet with adaptations for disabled people is approximately 40m from the visitor reception.
- The standard toilets surveyed can be found near to the visitor reception.
Admissions
- At this location the following are free to access for all visitors: the car park.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all aspects of the site.
- This site offers companion or carer discounts.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Public Transport
- There is a bus stop within approximately 150m of the site.
- A service to the site is provided by Island Buses.
- The nearest train station is Shanklin.
- For information about Shanklin railway station, go to:https://www.southwesternrailway.com/travelling-with-us/at-the-station/shanklin.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces and potholes.
- This is an open air car park with a grass, compacted gravel and compacted earth surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are 4 Blue Badge parking bays.
- The nearest Blue Badge bay is 90m from the visitor reception.
- Obstacles from the car park include: uneven surfaces, slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is a designated drop-off point which is flush to the footpath.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 86cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 79cm.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are high tables, bench seats and a mixture of chairs with and without armrests available in the visitor reception.
- The following furniture is permanently fixed: some of the chairs and all of the tables.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 86cm.
Toilet with Adaptations (Visitor Reception - Ambulant - Right Hand Transfer)
- This toilet is located on the left after leaving the visitor reception building.
- Access into the toilet is via a steep ramp/slope.
- The ramp is between 75cm and 150cm wide, with handrails on both sides.
- This toilet is approximately 40m from the visitor reception.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 93cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The dimensions of the cubicle are 162cm x 218cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 93cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and towel dispenser.
- The following fixtures cannot be reached from the toilet seat: soap dispenser.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 95cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 112cm.
- The height of the towel dispenser is 110cm.
- The height of the baby change is 87cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is not a shelf.
- The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- There are coat hooks in the toilet at 114cm and 173cm from the floor.
- The following have a high colour contrast with their surroundings: the dropdown rail, the toilet seat and all grab rails.
- The following have a less clear colour contrast with their surroundings: the floor.
- Lighting levels are moderate to good.
Standard Toilet
- Access into the toilet is via steps and a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with a handrail on the right going up.
- There are 2 steps, which are clearly marked, with handrails on both sides.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 82cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The shared standard toilet was surveyed.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are no hand dryers.