Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and manual doors.
- This entrance is at the front left of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
- At the time of our visit the hearing assistance system was not working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found at the rear of the café.
- This toilet with adaptations for disabled people is approximately 15m from the seating area and toilets entrance.
- The standard toilets surveyed can be found at the rear of the café.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the garden centre. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (The Potting Shed Café)
- From the car park, cross the wooden bridge directly ahead, turn left and the café is on the right.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac, paving stones and wood.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Main)
- The entrance surveyed is located at the front left of the building.
- There is step-free level access at the entrance.
- There are double manual doors (with one door locked) which open away from you.
- The width of the opening is 75cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Entrance (Seating Area and Toilets)
- The entrance surveyed is located at the front right of the building.
- There is step-free level access at the entrance.
- There are double manual doors (with one door locked) which open away from you.
- The width of the opening is 75cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Wall menus are easy to read (large clear font with contrasting colours), but handheld menus are not.
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery and a portable card machine for payment.
- Lighting levels are varied.
- There may be background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 88cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, long tables and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 78cm.
- All flooring in the area is smooth and even.
Toilet with Adaptations (Potting Shed Café - Ambulant - Left Hand Transfer)
- This toilet is located at the rear of the café.
- There is step-free level access into the toilet.
- This toilet is approximately 15m from the seating area and toilets entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 145cm x 185cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 81cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 89cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 79cm.
- The height of the soap dispenser is 95cm.
- The height of the hand dryer is 113cm.
- The height of the baby change is 98cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 134cm from the floor.
- The following have a high colour contrast with their surroundings: the floor and some grab rails.
- The following have a less clear colour contrast with their surroundings: the toilet seat, the internal door, some grab rails and the dropdown rail.
- Lighting levels are bright.
Standard Toilet (Potting Shed Café)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 66cm.
- Internally the door has a low colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 55cm.
- The wash basin tap type is push.
- Lighting levels are low.
- There are hand dryers.