Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and manual doors.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is to the left after exiting the Visitor Reception.. View information about this toilet (new tab).
- There is a separate exit.
- The exit has step-free level access and manual doors.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception and the house. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Shop)
- From the car park, take the path on the right next to the visitor reception.
- The route to the area is step-free level.
- Path surfaces along the route are compact earth and gravel.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop
- There is step-free level access into the shop.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 135cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The majority of aisle widths are under 150cm.
- Flooring in the shop is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
- The exit door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the exit door opening is 135cm.
- There are plants available to buy outside of the shop.
The surface is compacted earth.
There is a width of 150cm between most raised beds.