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Montacute House - Parking and Arrival

Montacute, Somerset, TA15 6XP

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Access Guide

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Summary

  • View information about opening hours.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: large print information and a hearing assistance system which is not signed.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: step free standard toilets, a toilet with some adaptations for disabled people and a parent and baby room.
  • The toilet with adaptations for disabled people surveyed can be found to the left after exiting the visitor reception.
  • This toilet with adaptations for disabled people is approximately 8m from the visitor reception.
  • The standard toilets surveyed can be found to the left after exiting the visitor reception.
  • There is a separate exit.
  • The exit has step-free level access and a door permanently held open.

Parking

  • This site has a car park.
  • This is an open air car park with a tarmac and compacted gravel surface.
  • Parking is free for all users.
  • Maps and information boards are not available.
  • There are 5 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 440cm.
  • There is a hatched zone on both sides but not to the rear.
  • The nearest Blue Badge bay is 20m from the Visitor Reception.
  • Obstacles from the car park include: a lack of pedestrian walkways to cross the car park.
  • There are not parent and child parking bays available.
  • There are accessible coach bays available.
    There is a drop off point outside the Visitor Reception.

Public Transport

Admissions

  • At this location the following are free to access for all visitors: Parking and parkland.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: All areas.
  • This site offers companion or carer discounts.
  • You must get a companion card from the National Trust in advance to obtain free access as a companion/carer.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the visitor reception and the house. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Entrance (Visitor Reception)

  • The entrance surveyed is located at the front of the building, next to the car park.
  • There is step-free level access at the entrance.
  • There is a single manual door which is permanently open.
  • The width of the opening is 85cm.
  • There is a second manual door which is permanently open.
  • The width of the opening is 94cm.

Visitor Reception

  • There is step-free level access into the area.
  • There is step-free level access around the area.
  • The majority of aisle widths are over 150cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
  • The flooring is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
  • There is step-free level access to the counter.
  • The height of the counter is 79cm.
  • There is a low level section at a suitable height for a wheelchair user.
  • The counter is placed in front of a patterned background.
  • The counter has a hearing assistance system which is not signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are tables and bench seats available in the visitor reception.
  • The following furniture is permanently fixed: all of the chairs.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are bright.
  • The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
  • The width of the exit door opening is 90cm.

Toilet with Adaptations (Right Hand Transfer)

  • This toilet is located to the left after exiting the visitor reception.
  • There is step-free level access into the toilet.
  • This toilet is approximately 6m from the visitor reception.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 92cm.
  • The door has a hook lock.
  • Internally the door has a low colour contrast.
  • The dimensions of the cubicle are 195cm x 340cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 134cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: hand dryer.
  • The height of the toilet seat above floor level is 47cm.
  • The height of the toilet roll holder is 94cm.
  • The wash basin tap type is lever.
  • The height of the wash basin is 74cm.
  • The height of the soap dispenser is 106cm.
  • The height of the hand dryer is 97cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is a shelf located where it is reachable for seated and standing users.
  • The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
  • The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror.
  • There are coat hooks in the toilet at 130cm and 138cm from the floor.
  • The following have a high colour contrast with their surroundings: all grab rails and the toilet seat.
  • The following have a less clear colour contrast with their surroundings: the internal door and the floor.
  • Lighting levels are bright.

Changing Places

  • Location and Access View
    • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
    • There is step-free level access into the facility.
    • There is Braille, pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
    • The width of the door opening is 94cm.
    • The door has a locking handle.
    • Internally the door has a low colour contrast.
    • The door has a horizontal grab rail.
    • The dimensions of the facility are 330cm x 390cm.
    • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
  • Toilet Details View
    • There are lateral transfer spaces on both sides of the seat.
    • The transfer space on the right as you face the toilet is 280cm.
    • The transfer space on the left as you face the toilet is 80cm.
    • The following grab rails are available: vertical grab rails on both sides of the toilet.
    • There is a dropdown rail on both sides of the seat.
    • The following have a high colour contrast with their surroundings: all grab rails, all dropdown rails, the floor and the toilet seat.
    • The following have a less clear colour contrast with their surroundings: the internal door.
    • The toilet seat is 48cm above the floor.
    • There is a spatula flush on the right transfer side.
    • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
    • The height of the toilet roll holder is 60cm.
    • The toilet has a cistern.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted and height-adjustable.
    • The length of the facility changing bench is 180cm.
    • The changing places hoist is powered overhead and covers all areas in the cubicle.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin tap type is lever mixer.
    • The towel dispenser is 90cm from the floor.
    • The hand dryer is 90cm from the floor.
    • The facility has: a full length mirror, a waste bin with lid, a sanitary bin and a pedal bin.
    • There is a shelf located where it is reachable for seated and standing users.
    • The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
    • The coat hooks are 95cm and 130cm from the floor.
    • Wide tear off paper roll is available.
    • The height of the wide paper roll dispenser is 100cm.
    • There is not a visual fire alarm beacon within the toilet.
    • Lighting levels were even at the time of the survey.
    • At the time of survey, the venue was awaiting the delivery of a privacy screen.

Parent and Baby Room / Baby Feeding Room

  • There is step-free level access into the room.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 83cm.
  • Internally the door has a low colour contrast.
  • The height of the baby change table is 93cm.
  • The wash basin tap type is twist/turn.
  • There is a chair without armrests available in the room.
  • Waste bins include: a nappy bin.

Standard Toilet (Male)

  • Access into the toilet is via a slight ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 82cm.
  • Internally the door has a low colour contrast.
  • The male standard toilet was surveyed.
  • The width of the widest cubicle door opening is 67cm.
  • The wash basin tap type is sensor.
  • Lighting levels are bright.
  • There are hand dryers.
  • There is a lowered wash basin.
    The height of the lowered wash basin is 69cm.

Standard Toilet (Female)

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 82cm.
  • Internally the door has a low colour contrast.
  • The female toilet was surveyed.
  • The width of the widest cubicle door opening is 67cm.
  • The wash basin tap type is sensor.
  • Lighting levels are bright.
  • There are hand dryers.
  • There is a lowered wash basin at a height of 69cm.