Access Guide

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Summary

View information about opening hours.
The most accessible entrance has step-free level access and a door permanently held open.
This entrance is the exit in the café.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is to the left after exiting the Visitor Reception.. View information about this toilet (new tab).
There is a separate exit.
The exit has a slight ramp/slope and a door permanently held open.

From the visitor reception go straight ahead towards the house.
Go between the hedges and turn right before the house.
The café ordering point entrance will both be on the right.
To access the outdoor seating area, turn right from the visitor reception and go through the open access point.
The route to the area is step-free level.
Path surfaces along the route are compact earth.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located near the main house.
There is step-free level access at the entrance.
The width of the opening is 108cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

The following information describes the picnic area located to the right from the visitor reception.
There is step-free level access into the area.
There are tables.
All chairs have armrests on both sides.
Adapted picnic tables are not available.
The distance between the floor and the underside of the highest picnic table is 67cm.
The standard height for the underside of picnic tables is 76cm.
There is step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.

This is a café which serves hot and cold meals and snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus and menu boards.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups, a portable card machine for payment and large-handled mugs.
Lighting levels are bright.
There is background noise here which varies, depending on the time of day.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high without a tray rail.
The counter is 87cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are bench seats available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
The following furniture is permanently fixed: all of the chairs.
Flooring in the area is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.

The entrance surveyed is located off the picnic area.
There is step-free access via ramp at the entrance.
The slight ramp is between 75cm and 150cm wide, with no handrails.
There is a single manual door which opens away from you.
The width of the opening is 94cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Lighting levels are bright.
There is background noise here which varies, depending on the time of day.
There is not a hearing assistance system.
There is a counter over 85cm high without a tray rail.
The counter is 91cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables and a mixture of chairs with and without armrests available in the seating area.
The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 75cm.
Flooring in the area is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor reception and the house. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.