Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and manual doors.
- This entrance is the entrance at the front of the Shop.
- There is step-free access once inside.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- The following are also available: a clearly signed hearing assistance system and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is across from the Timber Yard Café.. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Please contact the venue for details of where the wheelchairs and trampers can be borrowed from.
Route to (the Timber Yard Shop)
- There is a wide path from the car park leading down to the Timber Yard Shop.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac, concrete, gravel and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Shop
- There is step-free level access into the shop.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 69cm.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.