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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this area include: a reception and a tea room.
  • Additional amenities in this area include: woodland walks and a waterfall.
  • The most accessible entrance has step-free level access.
  • This entrance is the walk to the waterfall.
  • There is restricted room to manoeuvre at this property.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and an information board in the car park.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: toilets with some adaptations, standard toilets and a parent and baby room.
  • The toilet with adaptations for disabled people surveyed can be found to the left of the Blue Badge car parking spaces.
  • This toilet with adaptations for disabled people is approximately 22m from the nearest Blue Badge car parking space.
  • The standard toilets surveyed can be found to the left of the Blue Badge car parking spaces.

Admissions

  • At this location the following are free to access for all visitors: parking and entrance to the tea room.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: the waterfall and woodland trails.
  • This site offers companion or carer discounts.

Public Transport

Parking

  • This site has a car park.
  • This is an open air car park with a tarmac surface.
  • Parking is free for all users.
  • Maps and information boards are available.
  • There are 3 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 485cm.
  • There is a hatched zone on both sides and to the rear.
  • The nearest Blue Badge bay is 28m from the Visitor Reception.
  • There are not parent and child parking bays available.
  • There is not a designated drop-off point.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.

Visitor Reception

  • Access into the area is via a slight ramp/slope.
  • The slope is between 75cm and 150cm wide.
  • The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 87cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • There is step-free level access around the area.
  • The majority of aisle widths are over 150cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
  • Some of the flooring is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • There is step-free level access to the counter.
  • The height of the counter is 87cm.
  • The counter has a hearing assistance system which is not signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are tables, high stools and chairs with armrests available in the visitor reception.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is background noise here which varies, depending on the time of day.
  • Lighting levels are moderate to good.
  • There is a second door that is permanently held open, with a width of 82cm.

Route to (Tea Room)

  • From the car park, take the path to the Visitor Reception at the front of the building.
    After entering the Visitor Reception, turn left and the Tea Room is through an open archway.
    .
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are gravel and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (Tea Room)

  • The entrance surveyed is located at the front of the building.
  • There is step-free level access at the entrance.
  • There is a single manual door which opens by revolving.
  • The width of the opening is 88cm.
  • There is a second manual door which is permanently open.
  • The width of the opening is 82cm.

Eating and Drinking (Tea Room)

  • This is a tea room which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: large print menus and menu boards.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment and large-handled mugs.
  • Lighting levels are moderate to good.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 90cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables and a mixture of chairs with and without armrests available in the seating area.
  • The seating area does not have: a priority table.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 75cm.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.

Picnic Area

  • The following information describes the picnic area located at the front of the Tea Room.
  • There is step-free level access into the area.
  • There are picnic tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are available.
  • The distance between the floor and the underside of the lowest picnic table is 65cm.
  • The distance between the floor and the underside of the highest picnic table is 65cm.
  • The surface height of the lowest table is 72cm.
  • The surface height of the highest table is 72cm.
  • The following furniture is permanently fixed: some of the chairs.
  • There is step-free level access around the area.
  • Some of the surface in the picnic area in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to loose chippings.

Toilet with Adaptations (Car Park - Ambulant - Left Hand Transfer)

  • This toilet is located to the left of the Blue Badge car parking spaces.
  • There is step-free level access into the toilet.
  • This toilet is approximately 22m from the nearest Blue Badge car parking space.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 83cm.
  • The door has a lever twist lock.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • The dimensions of the cubicle are 156cm x 188cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the seat.
  • The lateral transfer space is 86cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 46cm.
  • The height of the toilet roll holder is 112cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 72cm.
  • The height of the soap dispenser is 98cm.
  • The height of the hand dryer is 98cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a sanitary bin and a padded back rest for seat.
  • The cubicle does not have a mirror.
  • The height of the coat hook is 138cm from the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor and the toilet seat.
  • Lighting levels are moderate to good.

Standard Toilet (Female)

  • There is step-free level access into the toilet.
  • The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 68cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • The width of the widest cubicle door opening is 72cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Standard Toilet (Male)

  • Access into the toilet is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 68cm.
  • Internally the door has a low colour contrast.
  • The width of the widest cubicle door opening is 70cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Parent and Baby Room / Baby Feeding Room

  • There is step-free level access into the room.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 68cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The height of the baby change table is 103cm.
  • The wash basin tap type is lever mixer.
  • Waste bins include: a nappy bin.

Hikes and Trails

  • The trail is approximately 1.75 miles.
  • From the Visitor Reception, turn right and follow the path to the open gate.
    Turn right and follow this path down steep slopes to the waterfall.
  • The hike is not open 24 hours.
  • The route includes the following surfaces: tarmac, concrete, paving slabs, gravel and wood.
  • Some of the route contains steep gradients.
  • These are found in the following areas: There are steep slopes down to and back from the Waterfall.
  • The route is clearly signposted.
  • Seating is available on the route.
  • There are no toilet facilities along the route.