Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a café.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is located at the front of the Longshaw Café.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone, a toilet with some adaptations and standard toilets.
- This toilet with adaptations for disabled people is approximately 25m from the Longshaw Café main entrance.
- The toilets with adaptations for disabled people can be found in the Longshaw Café and in the rear café courtyard.
- The standard toilets surveyed can be found in the rear courtyard of the Longshaw Café.
- There is a separate exit.
- The exit has a manual door.
- Dogs are allowed at this property.
- The additional café exit leads to the rear courtyard.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (Woodcroft Car Park To Longshaw Café)
- This route starts from Woodcroft car park.
The path runs along the slope to the left of the visitor reception building, left over the bridge and then comes to a fork.
Following the fork to the right, and then taking the next left leads to the Longshaw Café entrance. - The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the Longshaw Café building.
- There is step-free level access at the entrance.
- There is a single manual door which opens away from you.
- The width of the opening is 81cm.
Eating and Drinking (Longshaw Café)
- This is a café which serves hot and cold meals and snacks.
- There is step-free level access into the area.
- There is a counter where food and drink can be ordered and a self service counter.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus and menu boards.
- Menus are not easy to read (unclear font with poorly contrasting colours).
- The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 93cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, high tables, high stools, chairs with armrests, chairs without armrests and picnic tables available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- The following furniture is permanently fixed: some of the tables.
- All flooring in the area is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Additional seating which does not have step-free level access is located at the rear of the picnic area.
- Some of the seating area has stepped access.
- There is a clearly marked seating area for guests accompanied by dogs.
Toilet with Adaptations (Longshaw Café - Right-Hand Transfer)
- This toilet is located in the left-hand seating area within the Longshaw Café.
- There is step-free level access into the toilet.
- This toilet is approximately 20m from the Longshaw Café entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 206cm x 223cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 136cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 94cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 71cm.
- The height of the soap dispenser is 86cm.
- The height of the hand dryer is 93cm.
- The height of the baby change is 89cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a full length mirror and a nappy/incontinence items bin.
- The cubicle does not have coat hooks.
- The following have a high colour contrast with their surroundings: the internal door, the toilet seat, some grab rails and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the floor and some grab rails.
- Lighting levels are moderate to good.
Toilet with Adaptations (Rear Café Courtyard - Left-Hand Transfer)
- This toilet is located to the rear of the Longshaw Café, to the right of the courtyard.
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- This toilet is approximately 50m from the Longshaw Café entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 150cm x 220cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 77cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 112cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 107cm.
- The height of the towel dispenser is 100cm.
- The height of the baby change is 94cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a full length mirror, a waste bin with lid and a nappy/incontinence items bin.
- The cubicle does not have coat hooks.
- The following have a high colour contrast with their surroundings: the floor, all grab rails, the toilet seat, the dropdown rail and the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Rear Café Courtyard)
- Access into the toilet is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 76cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 72cm.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.