Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a slight ramp/slope and a manual door.
This entrance is the entrance at the front of the building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating and a hearing assistance system which is not signed.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is beyond the exit of the visitor centre and to the right. View information about this toilet (new tab).

From the visitor centre, pass through the open gate and proceed along the pathway for approximately 150m, then turn left.
Head towards the house and cross over the moat.
The pathway leading to the house and courtyard has slight slopes.
The entrance to the courtyard is straight ahead.
The courtyard provides access to the tea rooms, standard toilets, house, chapel and gardens.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.
The slight slopes are on the footpaths leading up to the house and courtyard.

This is a tea room which serves hot and cold meals and snacks.
There is step-free level access into the area.
There is a counter where food and drink can be ordered.
Staff cannot provide assistance or offer service to tables.
Menu types include: written wall menus.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, two handled cups, a portable card machine for payment, large-handled mugs and large-handled cutlery.
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is a hearing assistance system which is not signed.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high without a tray rail.
The counter is 91cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables and chairs without armrests available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 74cm.
All flooring in the area is smooth and even.
The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor centre and chapel. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

The following information describes the picnic area located at the side of the house from the courtyard.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide, with no handrails.
There are picnic tables.
Some chairs have armrests on both sides.
Adapted picnic tables are not available.
The standard height for the underside of picnic tables is 75cm.
There is no step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to grass, loose chippings and cobbles.
The ramp is located from the courtyard opposite the tea room.