Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a reception and a shop.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: a clearly signed hearing assistance system and an information board in the car park.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone and standard toilets.
- The toilet with adaptations for disabled people surveyed can be found at the rear of the visitor centre.
- This toilet with adaptations for disabled people is approximately 4m from the visitor centre exit.
- The standard toilets surveyed can be found to the rear of the visitor centre.
- There is a separate exit.
- The exit has step-free level access and manual doors.
Admissions
- At this location the following are free to access for all visitors: Parking.
- At this location the following areas are free to access for National Trust members but payable for everyone else: The house and grounds.
- At this location the following areas require payment from everyone (including National Trust members): The house and grounds.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Kidsgrove.
- Kidsgrove train station is 3.3 miles away from the site.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac and compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are 6 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 520cm.
- There is a hatched zone on both sides and to the rear.
- The hatched zone is under 120cm wide.
- The nearest Blue Badge bay is 15m from the visitor centre entrance.
- Obstacles from the car park include: uneven surfaces.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre and chapel. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Visitor Centre
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 100cm.
- Internally the door has a low colour contrast.
- There is step-free level access around the visitor centre.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the visitor centre.
- All flooring is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs without armrests available in the visitor centre.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 100cm.
Shop
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are varied.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment.
- The shop is located inside the visitor centre.
The entrance and exit doors for the visitor centre are used to access the shop.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located beyond the visitor centre exit and to the right.
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- This toilet is approximately 4m from the visitor centre exit.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 87cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 152cm x 232cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 73cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 46cm.
- The height of the toilet roll holder is 94cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the hand dryer is 72cm.
- The height of the baby change is 90cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a mirror.
- The height of the coat hook is 160cm from the floor.
- The following have a high colour contrast with their surroundings: the dropdown rail, the toilet seat, the floor and all grab rails.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 78cm.
- Internally the door has a low colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 78cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.