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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this property include: a historic house.
  • The most accessible entrance has steps and a slight ramp/slope (which bypasses any steps).
  • This entrance is the main entrance located at the front of the building.
  • There are Basement, Ground floor and 1st floor floors once inside.
  • Other floors can be accessed via: stairs.
  • There is stepped access once inside.
  • There are stairs to access the 1st floor and the basement,.
  • There is restricted headroom at this property.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: an ambulant cubicle and a standard toilet.
  • The standard toilet surveyed can be found to the left as you enter through the main entrance.

Public Transport

Parking (Rhododendron Parking)

  • This site has a car park.
  • The vehicle route from the main road to the car park includes: uneven surfaces.
  • This is an open air car park with a gravel and cobbled surface.
  • Parking is free for Blue Badge holders only.
  • There are clearly presented payment signs.
  • Maps and information boards are available.
  • There are 2 Blue Badge parking bays.
  • There is no hatched zone.
  • The nearest Blue Badge bay is 2m from the entrance.
  • Obstacles from the car park include: uneven surfaces.
  • There are not parent and child parking bays available.
  • There is not a designated drop-off point.

Admissions

  • At this location the following areas are free to access for National Trust members but payable for everyone else: The parking and house is free for National Trust members.
  • This site does not offer companion or carer discounts.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • Powered mobility vehicles cannot be borrowed or hired.

Entrance

  • The entrance surveyed is located at the front of the building.
  • There is stepped access at the entrance.
  • There are 2 steps, which are unmarked, with no handrails.
  • The handrails do not cover all steps.
  • Some of the steps are not at the recommended height (between 15cm - 18cm).
  • There are double manual doors which opens towards you.
  • The width of the opening is 150cm.
  • There is a second manual door which opens towards you.
  • The width of the opening is 97cm.

Visitor Reception

  • There is step-free level access into the area.
  • There is step-free level access around the area.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
  • All flooring is smooth and even.
  • There is step-free level access to the counter.
  • The height of the counter is 76cm.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are chairs without armrests available in the visitor reception.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.

Tour

  • The tour is guided.
  • The tour takes approximately 1 hour.
  • There is stepped access along the tour route.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can not be adapted to avoid inaccessible areas.
  • There is no (or very little) background noise along the tour route.
  • The tour has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are a mixture of chairs with and without armrests at regular intervals along the tour.
  • There are folding seats/stools available to take around the tour.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are varied throughout the tour route.

Stairs

  • The floors which are accessible by stairs are 1st floor.
  • There are more than 20 steps between floors.
  • The steps are not clearly marked with a handrail on the right going up.
  • The highest step is 17cm high.
  • Lighting levels are moderate to good.

Eating and Drinking (Tea Room)

  • This is a tea room which serves hot and cold snacks.
  • Access into the area is via steps.
  • There are 2 steps, which are unmarked, with no handrails.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • The following are available here: drinking straws.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter under 85cm high without a tray rail.
  • The counter is 78cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are bench seats and chairs without armrests available in the seating area.
  • The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a mixture of chairs with and without armrests.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 76cm.
  • The following furniture is permanently fixed: some of the chairs.
  • All flooring in the area is smooth and even.

Toilet with Adaptations (No Transfer)

  • This toilet is located to the left of the main entrance.
  • There is step-free level access into the toilet.
  • This toilet is approximately 5m from the entrance.
  • There is pictorial signage on or near the door.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 62cm.
  • The door has a twist lock.
  • Internally the door has a low colour contrast.
  • The dimensions of the cubicle are 186cm x 264cm and it has a turning space of at least 150cm x 150cm.
  • There is not a lateral transfer space next to the seat.
  • There is a lever flush on the right, but there is no transfer space.
  • The following fixtures can be reached from the toilet seat: toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: wash basin and towel dispenser.
  • The height of the toilet seat above floor level is 45cm.
  • The height of the toilet roll holder is 67cm.
  • The wash basin tap type is twist/turn.
  • The height of the wash basin is 86cm.
  • The height of the hand dryer is 139cm.
  • The height of the baby change is 89cm.
  • There is no emergency alarm.
  • There is not a shelf.
  • The cubicle has: a sanitary bin and a pedal bin.
  • The cubicle does not have a mirror and a full length mirror.
  • The height of the coat hook is 184cm from the floor.
  • The following have a high colour contrast with their surroundings: the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
  • Lighting levels are moderate to good.

Standard Toilet

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 67cm.
  • Internally the door has a high colour contrast.
  • The shared standard toilet was surveyed.
  • The wash basin tap type is twist/turn.
  • Lighting levels are moderate to good.
  • There are hand dryers.