Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: a large map in the car park and an information board in the car park.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is opposite the café entrance. View information about this toilet (new tab).
Additional toilet facilities with adaptations for disabled people are behind the tea-room. View information about this toilet (new tab).

At this location the following are free to access for all visitors: access to the parkland, woods, Park Café and the cycle centre.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Bodmin Parkway.
Bodmin Parkway Station is approximately 3 miles away.
There is a regular bus service from the station to the nearest bus stop to the site.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a tarmac and gravel surface.
Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are available.
There are more than 30 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 219cm x 471cm.
There is a hatched zone on both sides and to the rear.
The nearest Blue Badge bay is 310m from the main visitor reception.
There are not parent and child parking bays available.
There is not a designated drop-off point.

From the nearest Blue Badge car parking bay in the main car park, take the path to the left.
Follow this path and turn left at the end.
Go through the first set of gates and cross the road.
Go though a second set gates and the main visitor reception is straight ahead.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the house. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the house. View more information about booking and collection of equipment.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the cycle centre. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the cycle centre. View more information about booking and collection of equipment.
The tramper is not allowed in the house or garden area.
The tramper can be used in the parkland area.

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, activity sheets, soft toy and communication cards.
You can borrow these from the main visitor reception. View more information about booking and collection of equipment.
The gatehouse visitor reception is approximately 472 metres away from the main visitor reception.
An accessible shuttle is available to take visitors from the main visitor reception to the gatehouse visitor reception.

There is step-free level access into the area.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 73cm.
Internally the door has a low colour contrast.
There is step-free level access around the area.
The majority of aisle widths are under 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
All flooring is smooth and even.
There is step-free level access to the counter.
The height of the counter is 83cm.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables, bench seats and a mixture of chairs with and without armrests available in the visitor reception.
The following furniture is permanently fixed: some of the chairs.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The exit door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the exit door opening is 89cm.