You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this building include: exhibition rooms and historic interiors.
• The most accessible entrance has a slight ramp/slope and a door permanently held open.
• There are 2 floors once inside.
• Other floors can be accessed via: standard lift and stairs.
• There is step-free access once inside with lift access to other floors.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating and on site-transport.
• This site is not part of the Sunflower Lanyard Scheme.
• The nearest toilet with adaptations for disabled people is behind the tea-room. View information about this toilet (new tab).

You are on Equipment and Resources to Borrow (House). Skip to the next section.

Equipment and Resources to Borrow (House)

• You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from the house. View more information about booking and collection of equipment.
• You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from the house. View more information about booking and collection of equipment.

You are on Route to (the House). Skip to the next section.

Route to (the House)

• Turn left out of the main visitor reception.
  Follow the slightly sloped path down towards the house.
  Go through the gatehouse and follow the gravel path up a steep slope.
  Take the path to the left ahead in front of the house, through the courtyard where you will find the accessible entrance on the right.
• The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
• Path surfaces along the route are tarmac and gravel.
• The majority of the paths are wide enough for wheelchair users.
• There is an accessible shuttle which can take visitors to this area.
• The shuttle goes as far as the gatehouse.

You are on Room(s) (Bag Drop). Skip to the next section.

Room(s) (Bag Drop)

• The room surveyed was bag drop and is located to the right hand side of the house, before the conservation tour entrance.
• There is not wayfinding signage on the route to the room(s).
• There is clear written signage in upper and lower case lettering.

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• Getting Into The Room View
  • Access into the room is via steps and a slight ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • There are 4 steps, which are unmarked, with no handrails.
  • The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
  • The width of the opening is 111cm.
  • Internally the door has a medium colour contrast.
• Inside The Room View
  • The area does not have a hearing assistance system.
  • There is a visual fire alarm beacon in the room(s).
  • The room has: room for a wheelchair user to manoeuvre (150cm x 150cm), chairs without armrests and bench seats.
  • The room does not have: a mixture of chairs with and without armrests.
  • The following furniture is permanently fixed: some of the chairs.
  • There is step-free level access around the room.
  • Flooring in the area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • The colour contrast between the walls and floor is low.
  • Lighting levels are low.

You are on Entrance (Accessible). Skip to the next section.

Entrance (Accessible)

• The entrance surveyed is located to the left hand side of the house in the courtyard.
• There is step-free access via ramp at the entrance.
• The steep ramp is between 75cm and 150cm wide, with no handrails.
• There is a single manual door which is permanently open.
• The width of the opening is 141cm.
• There is a second manual door which is permanently open.
• The width of the opening is 150cm.

You are on Tour (Accessible - Ground and First Floors). Skip to the next section.

Tour (Accessible - Ground and First Floors)

• The tour is self-guided but volunteers/staff are available to provide additional information.
• The tour takes approximately 2 hours.
• There is step-free access via lift throughout the tour.
• The majority of walkway widths are over 180cm.
• There is no (or very little) background noise along the tour route.
• The tour does not have a hearing assistance system.
• There are bench seats at regular intervals along the tour.
• The following furniture is permanently fixed: all of the chairs.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Lighting levels are low along parts of the tour route.
• This tour incorporates the 3 house tours with the aid of a National Trust guide.

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• Lift View
  • The lift door opening width is 77cm.
  • The dimensions of the lift are 107cm x 109cm.

You are on Entrance (Conservation Tour). Skip to the next section.

Entrance (Conservation Tour)

• The entrance surveyed is located at the front of the house.
• There is stepped access at the entrance.
• There are 2 steps, which are unmarked, with no handrails.
• Some of the steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which is permanently open.
• The width of the opening is 160cm.
• There is a second manual door which is permanently open.
• The width of the opening is 118cm.
• There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

You are on Tour (Conservation - Ground and First Floors). Skip to the next section.

Tour (Conservation - Ground and First Floors)

• The tour is self-guided but volunteers/staff are available to provide additional information.
• The tour takes approximately 45 minutes.
• There is stepped access along the tour route.
• The majority of walkway widths are over 180cm.
• The tour can be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via a photo album.
• There may be background noise along the tour route.
• Tour information includes the following formats: information booklets.
• Floor plans/maps are available for the tour route.
• The tour does not have a hearing assistance system.
• There are bench seats at regular intervals along the tour.
• The following furniture is permanently fixed: all of the chairs.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Lighting levels are low along parts of the tour route.

You are on Stairs (Conservation - Up). Skip to the next section.

Stairs (Conservation - Up)

• The floors which are accessible by stairs are G, 1.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the right going up.
• The highest step is 15cm high.
• Lighting levels are moderate to good.

You are on Stairs (Conversation - Down). Skip to the next section.

Stairs (Conversation - Down)

• The floors which are accessible by stairs are 1, G.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the right going down.
• The highest step is 19cm high.
• Lighting levels are moderate to good.

You are on Exit (Conservation Tour). Skip to the next section.

Exit (Conservation Tour)

• The exit is located at the end of tour, leading directly into the shop.
• There is step-free level access at the exit.
• There is a single manual door which is permanently open.
• The width of the opening is 95cm.

You are on Shop. Skip to the next section.

Shop

• There is step-free level access into the shop.
• The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
• The width of the door opening is 95cm.
• Internally the door has a low colour contrast.
• The majority of aisle widths are under 150cm.
• Some flooring in the shop is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• There is step-free level access around some of the shop.
• Access around the shop is via a slight ramp/slope.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.
• There is step-free level access to the counter.
• The height of the counter is 95cm.
• There is a low level counter at a suitable height for a wheelchair user.
• The counter is placed in front of a patterned background.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

You are on Exit (Shop). Skip to the next section.

Exit (Shop)

• The exit is located to the right hand side of the shop, leading to the front of the house.
• There is not step-free access at the exit.
• There is a single manual door which is permanently open.
• The width of the opening is 152cm.
• There are 3 steps beyond the exit, which are unmarked, with no handrails.
• The steps are not at the recommended height (between 15cm - 18cm) .
• Visitors can ask for a member of staff to guide them to the accessible entrance to exit the building instead, bypassing these steps.

You are on Entrance (Kitchen Tour). Skip to the next section.

Entrance (Kitchen Tour)

• The entrance surveyed is located to the left hand side of the house, through the courtyard.
• There is step-free access via ramp at the entrance.
• The slight ramp is over 150cm wide, with no handrails.
• There are double manual gates which are permanently open.
• The width of the opening is 163cm.
• There is a second manual door which is permanently open.
• The width of the opening is 99cm.

You are on Tour (Kitchen - Ground Floor). Skip to the next section.

Tour (Kitchen - Ground Floor)

• The tour is self-guided but volunteers/staff are available to provide additional information.
• The tour takes approximately 1 hour.
• There is step-free level access throughout the tour.
• The majority of walkway widths are over 180cm.
• There is no (or very little) background noise along the tour route.
• Tour information includes the following formats: information booklets.
• Floor plans/maps are available for the tour route.
• The tour does not have a hearing assistance system.
• There are no seats at regular intervals along the tour.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
• Lighting levels are low along parts of the tour route.

You are on Entrance (Victorian Family). Skip to the next section.

Entrance (Victorian Family)

• The entrance surveyed is located to left hand side of the house in the courtyard.
• There is step-free access via ramp at the entrance.
• The steep ramp is between 75cm and 150cm wide, with no handrails.
• There is a single manual door which is permanently open.
• The width of the opening is 141cm.
• There is a second manual door which is permanently open.
• The width of the opening is 150cm.

You are on Stairs (Victorian Family Tour - Up). Skip to the next section.

Stairs (Victorian Family Tour - Up)

• The floors which are accessible by stairs are G, 1.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the right going up.
• The highest step is 17cm high.
• Lighting levels are low.

You are on Tour (Victorian Family - First and Ground Floors). Skip to the next section.

Tour (Victorian Family - First and Ground Floors)

• The tour is self-guided but volunteers/staff are available to provide additional information.
• The tour takes approximately 1 hour.
• There is stepped access along the tour route.
• The majority of walkway widths are over 180cm.
• The tour can be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via a photo album.
• There may be background noise along the tour route.
• Tour information includes the following formats: information booklets.
• Floor plans/maps are available for the tour route.
• The tour does not have a hearing assistance system.
• There are bench seats and chairs with armrests at regular intervals along the tour.
• The following furniture is permanently fixed: some of the chairs.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Lighting levels are low along parts of the tour route.

You are on Stairs (Victorian Family Tour - Down). Skip to the next section.

Stairs (Victorian Family Tour - Down)

• The floors which are accessible by stairs are 1, G.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the right going down.
• The highest step is 17cm high.
• Lighting levels are low.
• The stairs have a handrail on both sides for the last section.

You are on Exit (Victorian Family Tour). Skip to the next section.

Exit (Victorian Family Tour)

• The exit is located at the end the tour, leading out to the front of the house.
• There is not step-free access at the exit.
• There is a single manual door which is permanently open.
• The width of the opening is 79cm.
• There is a second manual door which is permanently open.
• The width of the opening is 94cm.
• There are 4 steps beyond the exit, which are unmarked, with no handrails.
• Some of the steps are not at the recommended height (between 15cm - 18cm) .