Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and doors permanently held open.
- This entrance is at the front of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is opposite the café entrance. View information about this toilet (new tab).
Equipment and Resources to Borrow (from the Cycle Centre)
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the cycle centre. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the cycle centre. View more information about booking and collection of equipment.
- The tramper is not allowed in the house or garden area.
The tramper can be used in the parkland area.
Route to (the Cycle Centre)
- Exit the car park area by the central exit near the Blue Badge parking area.
Follow the path down a slope, with the playground on the left.
The cycle centre is straight ahead. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop
- There is step-free level access into the shop.
- The door is manual, permanently held open and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 164cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.