Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a steep ramp/slope and manual doors.
- This entrance is at the front of the café.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found to the right as you face the Stables Café entrance.
- This toilet with adaptations for disabled people is approximately 14m from the café entrance.
- The standard toilets surveyed can be found to the right as you face the Stables Café entrance.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the Stables Café)
- Turn right out the visitor reception exit and go towards the shop entrance.
Exit the shop and cross the courtyard to the Stables Café. - The route to the area is step-free level.
- Path surfaces along the route are cobbles and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Toilet with Adaptations (Stables Courtyard - Ambulant - Left Hand Transfer)
- This toilet is located to the right of the Stables Café entrance.
- There is step-free level access into the toilet.
- This toilet is approximately 14m from the café entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a locking handle.
- The dimensions of the cubicle are 122cm x 176cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 62cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 99cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 109cm.
- The height of the hand dryer is 99cm.
- The height of the baby change is 97cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 153cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door, the floor, some grab rails, the toilet seat and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: some grab rails.
- Lighting levels are moderate to good.
Standard Toilet (Stables Courtyard)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 71cm.
- Internally the door has a high colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 63cm.
- The wash basin tap type is twist/turn.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.
- The baby change is in the female facility.
Entrance
- The entrance surveyed is located at the front of the café in the courtyard.
- There is step-free access via slope at the entrance.
- The steep slope is over 150cm wide.
- There are double manual doors (with one door locked) which open towards you.
- The width of the opening is 135cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 101cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, bench seats and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- The following furniture is permanently fixed: some of the chairs.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Picnic Area
- The following information describes the picnic area located to the left after you exit the café via the entrance.
- There is step-free level access into the area.
- There are tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 65cm.
- The surface height of the lowest table is 76cm.
- The surface height of the highest table is 76cm.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to gravel.
- To get to the picnic area once you leave the café turn left through an open archway.
The picnic area will be on the left and right.