Access Guide

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Summary

View information about opening hours.
The most accessible entrance has step-free level access, a manual door and a door permanently held open.
This entrance is at the front of the shop.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located to the right of the Stables Café entrance. View information about this toilet (new tab).
There is a separate exit.
The exit has step-free level access, a manual door and a door permanently held open.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Turn right after you leave the visitor reception and the shop will straight ahead through the open door archway.
The route to the area is step-free level.
Path surfaces along the route are bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

There is step-free level access into the shop.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 106cm.
Internally the door has a low colour contrast.
The majority of aisle widths are under 150cm.
Flooring in the shop is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 97cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
The exit door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the exit door opening is 114cm.
There is a plant section outside the shop to the left.