Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and a manual door.
- This entrance is the side entrance, on the right and just inside the archway to the courtyard.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: standard toilets.
- The nearest toilet with adaptations for disabled people is to the left of the gift shop. View information about this toilet (new tab)
- The standard toilets surveyed can be found near to the shops and in the kitchen garden.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
Route to (Stables Café)
- From the Visitor Reception, follow the path and turn right at the first junction to the circular garden.
This pathway has a slight slope.
Turn right into the courtyard.
The café is on the right. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Front Entrance)
- The entrance surveyed is located at the front of the building.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with handrails on both sides.
- There is a single manual door which opens away from you.
- The width of the opening is 114cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Entrance (Side Entrance)
- The entrance surveyed is located at the side of the café.
- There is step-free level access at the entrance.
- There is a single manual door which opens away from you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Eating and Drinking (Stables Café)
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are not easy to read (unclear font with poorly contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 101cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Entrance (Additional Seating - Coach House)
- The entrance surveyed is located at the front of the coach house.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with no handrails.
- There are double manual doors which are permanently open.
- The width of the opening is 150cm.
- There is a second set of manual doors which opens away from you.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Eating and Drinking (Coach House)
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is step-free level access around the seating area.
- There are tables, high tables, armchairs, high stools and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 77cm.
- The following furniture is permanently fixed: some of the tables.
- All flooring in the area is smooth and even.
- The coach house is used for additional seating.
Picnic Area (Stables Café)
- The following information describes the picnic area located outside and adjacent to the Stables Café.
- There is step-free level access into the area.
- There are tables and long tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The distance between the floor and the underside of the lowest picnic table is 69cm.
- The distance between the floor and the underside of the highest picnic table is 69cm.
- The standard height for the underside of picnic tables is 74cm.
- There is step-free level access around the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Standard Toilet
- Access into the toilet is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 78cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 78cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.